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Community Manager

Re: Cancel Staying Sharp on this account

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Message 1 of 19

@mt5153832  I have been informed that your account has been cancelled.

AARPTeri
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Community Manager

Re: Cancel Staying Sharp on this account

1,017 Views
Message 2 of 19

I have forwarded your request to our membership department (member@aarp.org).  You should receive confirmation of this cancellation.

 

AARPTeri
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Cancel Staying Sharp on this account

1,084 Views
Message 3 of 19

Please cancel the 5.99 mo charge for "staying sharp" immediately!

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Re: staying sharp scam

1,375 Views
Message 4 of 19

Snuggly, You are most welcome.  Please pass the info on to your friends. 

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Re: staying sharp scam

1,392 Views
Message 5 of 19

Thanks for providing a phone number! I was not impressed either and thankfully cancelled before being charged the ongoing fee!

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Re: staying sharp scam

1,834 Views
Message 6 of 19

I could say the initial $5.99 was worth it, but I sincerely doubt it.  There wasn't anything particularly interesting, helpful or valuable. But for five bucks I bit the bullet and went ahead.  THEN came the $35.99 on-going fee, which was not okay with me.  There are literally dozens of "self-help brain boosting" apps online for free.  You just have to search for them, but honestly that wasn't a problem at all.  My experience with AARP was good, all I had to do was call their customer service @ 1-888-687-2277.  From reaching out for help with this charge, it was less than 5 minutes before I had my refund processed and the assurance that I would not be billed again. You can check online for the apps which will offer a huge selection of apps you may or may not like, but at least they are free and fun. 

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Re: staying sharp scam

1,840 Views
Message 7 of 19

I agree with you completely.  I did subscribe to the staying sharp program but regretted it within a month. The questionable issue for me was that the program "benefits and services" were essentially non-existent.  The program wasn't particularly new or inventive, and I found literally dozens of on-line"memory boost" type of apps free of charge or membership requirements.  But I must say when I called AARP and explained my problem which was automated billing without current authorization, the rep was immediately understanding and helpful.  I was connected with a secondary agent who instantly refunded the $35.99 charge to my bank.  I think AARP can probably find an alternative program for its members, but at this time "Staying Sharp" is what's on offer.  If enough members voice their concerns over this useless and expensive program, I also believe we will see some changes for our benefits.  Thanks to the service reps at AARP who quickly resolved this issue.  

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Re: staying sharp scam

2,170 Views
Message 8 of 19
Agreed 100%
Already a member and they want to soak you for more money. Seems like there is less and less value to this organization...OM.
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Re: staying sharp scam

2,447 Views
Message 9 of 19

I just joined AARP because of their touting 'brain games' and evaluations. Right off the bat I see an additional charge plus the negative comments of other members. I am already doubting the value of this organization. Seems like they are just another money making scam outfit that's capitalizing on older Americans. Such B.S.!

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Re: staying sharp scam

3,047 Views
Message 10 of 19

The membership fee at Staying Sharp is for the testing, exercises, and assistance with many brain functions. AARP recommends its use for those that need it. I paid the membership fee for Staying Sharp and I really like their site.

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