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Re: staying sharp scam

3,403 Views
Message 11 of 19

They just charged our credit card without our authorization. I wrote them, and AARP requesting a refund. I also encouraged AARP to cancel any association they have with Staying Sharp, because of their unacceptable business practices.

 

Frankly, it also motivates us to review the value of our membership in AARP as well.

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Re: staying sharp scam

3,862 Views
Message 12 of 19

I started to sign up and took the first preliminary part but then backed out because it looked fishy.  Wish I had given them my currently inactive email address.  Entries here sound like I will be getting stuff from them rather I want it or not.  I agree, Not very cool of AARP to send us to these people.  So far the best thing, other than the discounts, I've gotten from AArp is a free health tracking app for my iphone.

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Community Manager

Re: staying sharp scam

3,989 Views
Message 13 of 19

@n866081s 

We are sorry your experience with Staying Sharp has been frustrating to you.  Please call our membership department at -1888-687-2277 or send an email to member@aarp.org with these same specifics and they will assist in getting this issue resolved.

 

 

AARPTeri
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Re: staying sharp scam

3,802 Views
Message 14 of 19

I couldn't agree more! I tried to cancel my subscription after the first month, but continued to be charged. Then I went back and read the small print, which just says "If you would like to stop receiving Staying Sharp emails but continue to receive other emails from AARP, then please click here to unsubscribe." There were no options for unsubscribing to the program or canceling the subscription. So you don't get the email any longer (keeping Staying Sharp off the radar) but you keep paying. My bad for not reading the small print, but also not what you would expect given the claim that you can cancel at any time. I looked everywhere on the web to find out how to cancel, and after 20 minutes of searching found an email address for a help desk, which sent me to an AARP member services number. The first rep I got couldn't find out how to help after searching for 15 minutes in her system. I called back and got another rep who was eventually able to figure out how to cancel the subscription. This feels like one of those scams on older people that you read about in the news, not the kind of thing I'd expect from AARP.

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Info Seeker

Re: staying sharp scam

4,054 Views
Message 15 of 19

But were the results of the test worth the $5.99 ?

And were you able to cancel?

 

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Info Seeker

Re: staying sharp scam

4,061 Views
Message 16 of 19

Scam.  Glad, I used inaccurate information.

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Info Seeker

Re: staying sharp scam

4,081 Views
Message 17 of 19

Ok, I bought and now, the sites been taken down. So, will there be continuing charges of $5.99? I went to the page, with the idea of canceling (which I was going to do right from the start) and then find that I can't acess a thing. So, who do you contact to get this mess unraveled?

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Info Seeker

Re: staying sharp scam

4,426 Views
Message 18 of 19

I agree. Why would you spend that much time and effortwith a company that' going to scam you to get the results? They don't have the integrity to let you know up front; it will cost you at least one month's charges.

Absolutly goes to thir credibility.

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staying sharp scam

4,489 Views
Message 19 of 19
Just a warning. I just finished a thirty minute "Staying Sharp" memory test which was presented on the AARP website, then found I had to pay at least a one month $5.99 membership fee to see the results! I am really disappointed in AARP for allowing such a scam on their site, and particularly for presenting it so prominently. I guess money (kickbacks) always talks. What a shame. There goes their credibility.
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