Never received my rewards magazines

[sc30744015]

In early March I activated my 2 rewards for HGTV and Woman's Day magazines and still have not received them.

[sc30744015]

I finally got them.

[KathyM472625]

Yea I know what your talking about! I ordered 4 magazines and they have not come. I asked for help from AARP and they have not taken responsibility!! I was told to contact the magazine company!! REALLY! I took ARPS Offer, take some responsibility, please.

[AARPJanelleM]

@KathyM472625 Let's look into this! I sent you a private message here on the Community site. To locate your private messages, check out this post: How to Send a Private Message I look forward to hearing back from you!

[AARPJodeeR]

sc30744015 Let's look into that! Once you complete your redemption, you would have received an email with directions to place your order for the magazine. Once you complete the magazine order, allow 3-10 weeks for your first issue to be delivered. If you have not received your magazine after 10 weeks of placing your order, please contact the magazine vendor eMags directly for assistance.Visit rewardsmagazines.com - Click Submit A Request (located on the top right of the page) - Complete the form then Click Submit. The vendor, eMags, will respond to you within 3-5 business days. Thanks!

[DennisL956030]

I am on this page but do see a Submit a request on the top right of this page.

[AARPJanelleM]

@DennisL956030 Are you on a mobile device? You may need to view the website on a desktop browser. 

[DennisL956030]

Thank you. I was on the wrong website. DUH!

[ArthurI933291]

How do I get to the page rewardsmagazines.com? Everytime I type in the file I get a whole lot of nothing. There has to be a better way to do this.

[KathyM472625]

I had the same problem.

[AARPJanelleM]

@ArthurI933291 Sorry about that, Arthur. Please try this link to access the eMags site: https://emagazines.zendesk.com/hc/en-us