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Increase in Medicare Part J after a move

My mother-in-law recently moved to Nebraska from Illinois. She is an AARP member and has had an AARP/United Health Care Part J supplement for many years. A few years before she moved, I called United to ask about the portability of Part J and also what the costs might be. They said they could not tell me that until after  she moved. (Prior zip 60140, in between the Rockford and Chicago areas; current is 68046, Omaha area; quick research shows average cost of health care is 12%-18% LOWER here than her old area.) She moved, we updated her address with United and she just got a notice that her monthly fee will be increasing from $$578 to over $900! Before we call to ask them about this, what should we know? What should we ask? This is quite concerning to everyone. Thanks. 

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Community Concierge

Hello @cm46616293, I understand your concerns regarding your mother-in-law's premium increase. We are listening and would like the chance to help as soon as possible. Please send me a private message, so I can get you in touch with our Member Relations team. They act as liaison for AARP service providers. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7 - Daniela R. 

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Contributor

Thank you! I am trying to send a private message...my settings...preferences...but there is no "private messenger" tab that the linked article mentions. There is a tab for privacy settings, but no box to enable private messaging. The choices are: show private information in profile (with sub-choices), show email address to (with sub-choices), and show online status to (with sub choices). 

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Community Concierge

I'm so sorry about that. Please visit https://help.aarp.org/s/article/contact-aarp?cmp=SNO-LITHIUM---&socialid=15357665311 to speak with a representative who can get you in touch with our Member Relations team. They act as liaison for AARP service providers. We look forward to hearing from you soon. - Daniela R. 

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Honored Social Butterfly

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Contributor

Sorry, I wasn't clear. Part J is an advantage plan (eg, premiums include her Medicare payments) and NOT a Medigap plan. Her premiums have gone up a little each year but this  is crazy. 

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Honored Social Butterfly

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