Someone at the TOP of AARP owes us an explanation and apology for selecting a substandard company to replace our credit cards. I hold AARP equally responsible for this fiasco.
AARP does investigative reporting on poor decisions and practices that affect the 50+ community. I hope you have the guts to do an honest article in your next magazine on whom at AARP was responsible for this decision, why it was made, all the incompetence at Barclays that ended up negatively affecting millions of people who trusted AARP, and be sure to include real stories of all the real people who couldn't pay bills, buy medicine, and spent hours on the phone waiting to try to straighten out the mess caused by AARP’s decision to change from Chase.
DO NOT send me a scripted platitude in response to this. I do not want to be appeased. We deserve answers and an apology from AARP.