(10/11/25 FIXED) 📥 Anyone else NOT receive THEIR Rewards Newsletter (email on Tuesdays & Fridays)?

[Fall2025VA]

Anyone else NOT receive their Rewards Newsletter email we receive on Tuesdays & Fridays?  🤔

Take care,

Nicole!

[Fall2025VA]

Fixed Saturday 10/11/25. Thanks @AARPConsumerCare , Nicole  💛

[KristBelt]

yay!

[Fall2025VA]

[10/12/25] Thanks @KristBelt !!! Take care my friend, Nicole. 💛

➡️[*** 

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@KristBelt wrote:

yay!

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[Fall2025VA]

[Friday 10/10/25 9:56am ET]

Good Morning @AARPConsumerCare & AARP Teri @AARPTeri !!!

[1] I have NOT heard from your IT Department. It is now past the 10 business days. AARP Christy said that ended 10/9/25 via PM (private message).

[2] TODAY I went into the NEWSLETTER section & as usual I am UNSUBSCRIBED.

[3] TODAY I RESUBSCRIBED.  📸  Screenshot Attached.

[4] TODAY I went back to check IF still subscribed. As usual I am NOT.  📸  Screenshot Attached.

[5] TODAY your system does say I already received my 500 points for SIGNING UP when I RESUBSCRIBE. That is correct.  📸  Screenshot Attached.

*** I am heading to PM (private message) you my full name, address & email address. Information you always request.

Thanks,

Nicole. 💛

[Fall2025VA]

[Tuesday 10/7/25 1:54pm ET]

Thanks for the "adjustment" & PM (private messge) AARP Christy @AARPConsumerCare !!!

Nicole. 💛

[Fall2025VA]

[Tuesday 10/7/25 1:32pm ET]

Hello AARP Christy & AARP Brandon @AARPConsumerCare , NO Rewards Newsletter again.

Please "adjust" my account.

(1) My issue was escalated.

(2) Your IT Department has NOT contacted me.

(3) Newsletters USE TO arrive about 1pm every Tuesday & Friday.

(4) Your system keeps UNSUBSCRIBING me starting 9/16/25.

(5) I do CHECK SPAM FOLDER before "pestering" you.

*** I am heading to PM (private message) you my full name, address & email address. The information you always ask for.

Thanks,

Nicole. 💛

[Fall2025VA]

[Sunday 10/5/25 11:47am ET]

Hello @AARPConsumerCare , hope you can adjust my Rewards Account when you return from your weekend.

📸  Screenshot Attached.

Thanks,

Nicole. 💛

[AARPConsumerCare]

Thanks for reaching out, @Fall2025VA. Can you please send us a private message with your name and address so we can check on the points for you? - Brandon C.

[Fall2025VA]

[Monday 10/6/25 3:26pm ET]

Hi Brandon @AARPConsumerCare , I sent it TWICE. Heading to send AGAIN. I still have NOT heard from your IT Department. Geez, hope I return to receiving the Rewards Newsletters tomorrow (Tuesday). Thanks, Nicole. 💛

➡️[*** AARP BRANDON 

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@AARPConsumerCare wrote:

Thanks for reaching out, @Fall2025VA. Can you please send us a private message with your name and address so we can check on the points for you? - Brandon C.

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[AARPConsumerCare]

Thank you, @Fall2025VA. We appreciate you being part of the AARP Rewards program. - Brandon C.

[Fall2025VA]

[Monday 10/6/25 3:42pm ET]

AARP Christy @AARPConsumerCare , thank you SO MUCH for the "adjustment" for the "missing" Rewards Newsletter (Friday 10/3/25). I am hoping things return to normal tomorrow (Tuesday). I wonder WHY your "system" keeps unsubscribing me. Geez!!! And yes, I always check my spam folder before pestering you guys. Thanks for your PM (private message). Nicole. 💛

[KristBelt]

I can't remember the last time I have received a rewards newsletter, but it has been quite awhile.

[Fall2025VA]

[9/25/25 10:58pm ET]

@KristBelt , you probably got UNSUBSCRIBED like I did.  🙄

Check IF you are still SUBSCRIBED.

I am hoping mine return tomorrow (Friday) at 1pm ET.

Take care,

Nicole!

➡️[*** 

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@KristBelt wrote:

I can't remember the last time I have received a rewards newsletter, but it has been quite awhile.

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[KristBelt]

looks like that is what happened (was unsubscribed). now i am getting newsletter again, after re-subscribing.

[Fall2025VA]

[10/12/25] Good for you @KristBelt !!! Take care, Nicole. 💛

➡️[*** 

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@KristBelt wrote:

looks like that is what happened (was unsubscribed). now i am getting newsletter again, after re-subscribing.

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[Fall2025VA]

[9/25/25 3:20pm ET]

Thank you SO MUCH for the "adjustment" AARP Brandon @AARPConsumerCare !!! Lol, I have my fingers - eyes - legs "crossed" my copy arrives tomorrow = I am still subscribed.  🤣😂  Nicole!

[Fall2025VA]

[Tuesday 9/23/25 8:42pm ET]

Hello @AARPConsumerCare , when you guys "clock back in" tomorrow, can someone find out WHY I didnot receive my copy LAST Friday (9/19/25) & today (Tuesday 9/23/25).

TONIGHT I finally had some time to log into my Rewards Account since all seems to be fixed.

Upon signing in, a "pop up" INVITED me to SUBSCRIBE to the Newsletter.

Okay, did this.

Then says I am NOW subscribed but NO 500 points as I already received them.

That is correct.

So WHY was I showing as NOT subscribed?

Thanks,

Nicole. 💛

[Fall2025VA]

[Friday 9/5/25 7:20pm ET]

My REWARDS NEWSLETTER arrived TODAY 3 hours later than usual (the one we all get Tuesdays & Fridays IF we subscribed). Usually arrive about 1pm ET. Today about 4pm ET. NEVER got Tuesday 9/2/25.

Lol, now to hope the FREE 100 points in newsletter does NOT EXPIRE before Rewards Site is BACK.

Nicole!

📸  Screenshot Attached.

[MicheleW321192]

Hi NIcole! I got the newsletter but there was no promo code for 100 points.

[KristBelt]

I haven't seen any promo codes for months.

[Fall2025VA]

[9/6/25 9:35pm ET] 

@KristBelt , did you receive any of these Rewards Newsletters (see list BELOW)? I did EXCEPT for Tuesday 9/2/25. The one for Friday 9/5/25 arrived, but NO PROMO CODE for the "free" 100 Rewards Points.

*** Friday 9/5/25 (NO PROMO CODE for "free" 100 Rewards Points).

Tuesday 9/2/25 (HAS NOT ARRIVED).

Friday 8/29/25 1:21pm ET.

Tuesday 8/26/25 1:20pm ET.

Friday 8/22/25 12:59pm ET.

Tuesday 8/19/25 1:14pm ET.

Friday 8/15/25 12:51pm ET.

Tuesday 8/12/25 1:08pm ET.

Friday 8/8/25 1:05pm ET.

Tuesday 8/5/25 1:09pm ET.

Nicole!

➡️[*** 

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@KristBelt wrote:

I haven't seen any promo codes for months.

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[Fall2025VA]

[9/6/25 3:25pm ET]

I am NOT surprised Michele @MicheleW321192 !!!  😤  I DIDNOT "read" mine = thanks for posting this. Geez AARP??? Nicole!

➡️[*** MICHELE 

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@MicheleW321192 wrote:

Hi NIcole! I got the newsletter but there was no promo code for 100 points.

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[Fall2025VA]

[Tuesday 9/2/25 2:37pm ET]

Okay @AARPConsumerCare , I guess I got "missed" TODAY.  😭

I am heading to send you guys a PM asking for help in the hopes I get THIS Friday's Newsletter.

In the past I have received them around 1pm ET.

Tuesday 9/2/25 HAS NOT ARRIVED.

Friday 8/29/25 1:21pm ET.

Tuesday 8/26/25 1:20pm ET.

Friday 8/22/25 12:59pm ET.

Tuesday 8/19/25 1:14pm ET.

Friday 8/15/25 12:51pm ET.

Tuesday 8/12/25 1:08pm ET.

Friday 8/8/25 1:05pm ET.

Tuesday 8/5/25 1:09pm ET.

Thanks,

Nicole!

[chas0501]

No Newsletter; just checked again. Wonder if any "progress" is being made...

[Fall2025VA]

[9/2/25 5:02pm ET]

Glad you responded @chas0501 as I thought it was ONLY me!!! I just checked site, sign still there. Nicole!

➡️[*** 

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@chas0501 wrote:

No Newsletter; just checked again. Wonder if any "progress" is being made...

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[chas0501]

And I just convinced my daughter when she turned 60 to join AARP.  Hope she didn't check out the Rewards!

[Fall2025VA]

[9/2/25 5:04pm ET]

@chas0501 , you do know there are now age 18+ members. Nicole!

➡️[*** 

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@chas0501 wrote:

And I just convinced my daughter when she turned 60 to join AARP.  Hope she didn't check out the Rewards!

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[Fall2025VA]

(9/2/25 1:02pm ET)

The LAST one I got was for LAST Friday. Lol, hoping I get one today!!!  🤣😂

[Screenshot Attached]

[robin24]

Yes, I received the newsletter and I also got another email from AARP regarding Hartford insurance and I clicked unsubscribe from this type of email, and it went to a page that said you have already submitted this survey ????