https://community.aarp.org/t5/Games-Talk/Awful-customer-service/m-p/2671822#M12161 <P>“Unable to process your redemption request”</P><P>I receive error message above when I try to redeem Rewards Points. Problem started 5-2-26. Problem still unresolved. I receive no reply to phone messages left or to emails. Awful customer service!</P> Tue, 26 May 2026 23:44:12 GMT XRAY7 2026-05-26T23:44:12Z https://community.aarp.org/t5/Games-Talk/Awful-customer-service/m-p/2671822#M12161 <P>“Unable to process your redemption request”</P><P>I receive error message above when I try to redeem Rewards Points. Problem started 5-2-26. Problem still unresolved. I receive no reply to phone messages left or to emails. Awful customer service!</P> Tue, 26 May 2026 23:44:12 GMT https://community.aarp.org/t5/Games-Talk/Awful-customer-service/m-p/2671822#M12161 XRAY7 2026-05-26T23:44:12Z https://community.aarp.org/t5/Games-Talk/Awful-customer-service/m-p/2671823#M12162 <P>file a report with BBB</P> Tue, 26 May 2026 23:57:48 GMT https://community.aarp.org/t5/Games-Talk/Awful-customer-service/m-p/2671823#M12162 WW393731 2026-05-26T23:57:48Z