topic Re: The Hex jigsaw puzzle won’t load. in Games Talk

The Hex jigsaw puzzle won’t load.

tinhats — Wed, 01 Apr 2026 09:01:17 GMT

I tried to play the Hex jigsaw puzzle and it won’t load. Is anyone else having this issue? I was playing the regular jigsaw puzzles, but the images are so boring and color less. I end up reloading over and over for different images, but they all are all about the same, with few exceptions. I did one with two amazingly colorful parrots, but that was the most exciting.

Re: The Hex jigsaw puzzle won’t load.

sandy — Wed, 01 Apr 2026 14:52:30 GMT

@tinhats, For issues like this, the fastest way to get help is through the in-game support team. Here’s how to reach them:

Go to the Bubble Dragons game page
Scroll to the bottom of the page (the same page where you click Play)
Click “Contact Arkadium Support”
A support window will open in the lower right corner of your screen
- Make sure you’re on the correct game page so it pulls in the right details
- You can also check the “Known Issues” section to see if this is already being tracked
If you don’t see your issue listed, click “Contact Arkadium”
Fill out the form with a few details so the team can investigate and help

The team can look directly into your game progress and get this sorted out for you.

Re: The Hex jigsaw puzzle won’t load.

tinhats — Wed, 01 Apr 2026 23:18:09 GMT

Thank you!