https://community.aarp.org/t5/Scams-Fraud/Consumer-Cellular-BYOP-is-a-Lie/m-p/2536535#M3196 <P>I wanted to switch service for 3 existing phones on an active ATT account to Consumer Cellular. Contacted CC and set up an an account. Provided the IMEI's for the 3 phones. The agent assured me the phones would work with CC. Inserted a CC SIM card in one of the phones (Samsung S8, unlocked ATT phone). Text and data worked but could not make or receive calls. After going through several agents, I was told the phone was not compatible with CC and would have to purchase a new phone. What a scam. I was basically lied to.</P><P>&nbsp;</P><P>I tested the SIM in several other unlocked ATT phones (another S8 and S9+). Same symptoms, no voice calls in or out. I did find the SIM worked in an unbranded international version of the S8. My suspicion is CC (or ATT) is blocking unlocked ATT phones on CC's system.</P> Sun, 28 Jan 2024 02:37:52 GMT AndrewZ747733 2024-01-28T02:37:52Z https://community.aarp.org/t5/Scams-Fraud/Consumer-Cellular-BYOP-is-a-Lie/m-p/2536535#M3196 <P>I wanted to switch service for 3 existing phones on an active ATT account to Consumer Cellular. Contacted CC and set up an an account. Provided the IMEI's for the 3 phones. The agent assured me the phones would work with CC. Inserted a CC SIM card in one of the phones (Samsung S8, unlocked ATT phone). Text and data worked but could not make or receive calls. After going through several agents, I was told the phone was not compatible with CC and would have to purchase a new phone. What a scam. I was basically lied to.</P><P>&nbsp;</P><P>I tested the SIM in several other unlocked ATT phones (another S8 and S9+). Same symptoms, no voice calls in or out. I did find the SIM worked in an unbranded international version of the S8. My suspicion is CC (or ATT) is blocking unlocked ATT phones on CC's system.</P> Sun, 28 Jan 2024 02:37:52 GMT https://community.aarp.org/t5/Scams-Fraud/Consumer-Cellular-BYOP-is-a-Lie/m-p/2536535#M3196 AndrewZ747733 2024-01-28T02:37:52Z https://community.aarp.org/t5/Scams-Fraud/Consumer-Cellular-BYOP-is-a-Lie/m-p/2536858#M3200 <P><a href="https://community.aarp.org/t5/user/viewprofilepage/user-id/25426732">@AndrewZ747733</a>&nbsp;I'm sorry to hear you’re having trouble with one of our benefit providers. We are listening and would like the chance to help as soon as possible. Please visit&nbsp;<A style="background-color: #ffffff;" href="https://help.aarp.org/s/article/contact-aarp" target="_blank" rel="noopener">https://help.aarp.org/s/article/contact-aarp</A>&nbsp;to chat, text, or speak with a representative who can get you in touch with our Member Relations team.</P> Tue, 30 Jan 2024 22:13:22 GMT https://community.aarp.org/t5/Scams-Fraud/Consumer-Cellular-BYOP-is-a-Lie/m-p/2536858#M3200 AARPJanelleM 2024-01-30T22:13:22Z