topic Re: Slot machine instant win not working in Redemption

Slot machine instant win not working

KarolynF954058 — Sat, 16 Mar 2024 15:45:31 GMT

Read earlier that the instant win slot machine was fixed. Today when I played 3 Kohls cards came up. That is a win but message was not a win.

I should be credited for a win. Comments?

Re: Slot machine instant win not working

DebraH365607 — Sat, 16 Mar 2024 16:12:12 GMT

Same thing happened to me today except mine was TJ MAXX. See attached.Why isn't this a winner???

Re: Slot machine instant win not working

MemberS2006 — Thu, 21 Nov 2024 18:48:58 GMT

Re: Slot machine instant win not working

MarkD524822 — Sat, 16 Mar 2024 22:50:59 GMT

Sorry @KarolynF954058 @MemberS2006 @DebraH365607 but all of these slot instant wins have to have the 4th tile in the center of the wheel display. No where on this site was that little tidbit ever explained to someone or by anyone for that matter. Check out the Topic on instant win clarity in another post where one member actually won an instant win.

Re: Slot machine instant win not working

MemberS2006 — Thu, 21 Nov 2024 18:48:25 GMT

Re: Slot machine instant win not working

JoLo49 — Sun, 17 Mar 2024 00:22:53 GMT

@KarolynF954058

Unfortunately, it appears you should have won with 3 Kohl's cards in a row, however, to be a winner, you also need the 4th pop-up Kohl's card to appear on top of the slot machine. Hope this helps explain why you didn't get the "Your a Winner" message.

Re: Slot machine instant win not working

AndrewM333062 — Sun, 17 Mar 2024 02:26:25 GMT

aarp needs to get rid of the these deceptive games and go back to the old way, no one had any complaints then. expect more of these issues to continue. DON'T FIX WHAT'S NOT BROKEN !

Re: Slot machine instant win not working

Therapist4u — Sun, 17 Mar 2024 05:39:06 GMT

Hi @AndrewM333062

This site is BROKEN all over the place...I couldn’t even give you a kudo & reply!

Authentication Ticket Mismatched, failed authentication.

Had to refresh the page again...JEESSSH!!

I WON CUPCAKES!!...I want my cupcakes,..NOW! LOL!!

Also I try to add a little humor now & then...it helps to ease the pain of having to put up with this messed up site!

Take care!

☮️ 🌄 ~Allen 🌈 🎨

Re: Slot machine instant win not working

ik307 — Sun, 17 Mar 2024 11:03:24 GMT

Yeah, I won Ulta yesterday and Applebee's today. Thought maybe I'd see an "oops, sorry" in my email but apparently this is a common occurance. Why bother anymore?

Re: Slot machine instant win not working

a170938b — Mon, 18 Mar 2024 02:07:28 GMT

This is what I get often:

"Sorry, we are experiencing longer than expected delays in your point redemption, but your transaction is confirmed. Please check your transaction history in a couple of minutes. Thank you for your patience".

Points get deducted and that's it! It has happened quite a few time between special games which show the right winning picture similar to yours but say "Sorry you did not win"

Pathetic and insulting newly improved instant win!

Re: Slot machine instant win not working

FredJ428732 — Sun, 17 Mar 2024 17:41:22 GMT

what happened to the other foolish matching game did it go bye-bye lets have the slot machine game go bye-bye too

Re: Slot machine instant win not working

AARPConsumerCare — Mon, 18 Mar 2024 19:35:44 GMT

Hi MemberS2006. I'm sorry about the confusion, but you did not win the Instant Win. The Rewards Team is aware of this issue and working to resolve it. I have added 50 points to your AARP Rewards account. If you have any questions, I'm always here to help. - Stephen K.

Re: Slot machine instant win not working

AARPConsumerCare — Mon, 18 Mar 2024 20:53:12 GMT

Hi Karolyn. I'm sorry about the confusion, but you did not win the Instant Win. The Rewards Team is aware of this issue and working to resolve it. I have added 50 points to your AARP Rewards account. If you have any questions, I'm always here to help. - Stephen K.

Re: Slot machine instant win not working

a170938b — Mon, 18 Mar 2024 23:27:46 GMT

Will you do the same for me too? I have mentionned my complaints quite enough on this thread and on similar ones without a whisper from anybody from @AARPConsumerCare.

Please answer and tell me that you credit my points. Thank you.

Re: Slot machine instant win not working

AARPConsumerCare — Tue, 19 Mar 2024 12:28:08 GMT

@170938b Thank you for your AARP Rewards loyalty! We are working to resolve these issues as quickly as possible, and apologize for the confusion. I have added 50 points to your account. The message below the game is the official disposition and outcome of the game. Jodee R.

Re: Slot machine instant win not working

a170938b — Tue, 19 Mar 2024 13:39:13 GMT

Thank you.

Re: Slot machine instant win not working

AARPConsumerCare — Tue, 19 Mar 2024 16:31:03 GMT

@a170938b You're very welcome! Jodee R.

Re: Slot machine instant win not working

AARPConsumerCare — Wed, 20 Mar 2024 18:28:35 GMT

@DebraJ365607 We’re sorry for the confusion. We are working to resolve the visual discrepancies in the outcome of the games as quickly as possible. As you continue to play, the message below the game is the official disposition and outcome of the game. In the meantime, I have refunded the points you used to play this Instant Win. Thanks for being loyal to AARP Rewards! Jodee R.

Re: Slot machine instant win not working

AARPConsumerCare — Wed, 20 Mar 2024 19:05:56 GMT

@ik307 So sorry! Our team is working to get it fixed ASAP. I was able to refund you the points for those Instant Win games. You can confirm this by checking your transaction history here: https://www.aarp.org/rewards/transaction/#view=adjustments - Janelle M.

Re: Slot machine instant win not working

Therapist4u — Thu, 21 Mar 2024 02:32:18 GMT

Hi Fred! @FredJ428732

The Shuffling Tiles are gone...

Hopefully ....the Slot Machines...are NEXT! LOL!!

Take care!

☮️ 🌄 ~Allen 🌈 🎨