topic Re: My Purchased Card Link Has Expired in Redemption

My Purchased Card Link Has Expired

Hanani — Mon, 11 Mar 2024 19:16:08 GMT

@AARPJanelleM I purchased an Old Navy Card and now the link has expired. Can you please send me a new link? I also have an Amazon Card link that has expired. If the purchased Old Navy Card cannot be redeemed, I will need to cancel my credit card charge. Thank you.

Re: My Purchased Card Link Has Expired

andrewtoo — Thu, 14 Mar 2024 02:36:19 GMT

@Hanani

I have been told to call Rewards Support at the number below

when I had an expired link.

Have your old email confirmations handy because they may need

the order number, and such, to send you a new confirmation with

a link to your missing card. I was on the phone for a while

explaining the problem and I was transferred once.

Mon-Fri, 8am - 8pm ET

1-888-687-2277

Re: My Purchased Card Link Has Expired

Hanani — Thu, 14 Mar 2024 03:55:33 GMT

Thank you for your help, sir. No one else has responded or followed through with help.

Re: My Purchased Card Link Has Expired

AARPConsumerCare — Thu, 14 Mar 2024 20:52:32 GMT

Hi Hanani. I have resent you new links for two Old Navy eGift Cards. I did not find an Amazon Gift Card. If you have any questions, I'm always here to help. - Stephen K.

Re: My Purchased Card Link Has Expired

Hanani — Sat, 16 Mar 2024 02:29:42 GMT

Thank you so much Stephen K! I received the two Old Navy eGift Card emails. The Amazon Gift Card was a point redemption: Order #: 36121001512190. I appreciate your help so much.

Re: My Purchased Card Link Has Expired

AARPConsumerCare — Mon, 18 Mar 2024 15:41:08 GMT

Hi Hanani. I have resent you a new link for your Amazon Gift Card. If you have any questions, I'm always here to help. - Stephen K.

Re: My Purchased Card Link Has Expired

Hanani — Tue, 26 Mar 2024 03:26:00 GMT

Thank you so much! I appreciate your help.