topic Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry in Redemption

Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

patriciamgr — Fri, 12 Jan 2024 20:29:15 GMT

I have contacted chat three separate times on this issue. While I can access other redemptions for points only, the system will not allow me to enter the $2,000 Sweepstakes "Financial Goals". I've refreshed my browser, tried a second browser, & even screen shared with the AARP chat representative. Is anyone else having trouble entering this sweepstakes? I have a lot of earned points, but few good places to spend them. Help!

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

Bencka — Tue, 16 Jan 2024 06:21:30 GMT

Yes, I've been having the same issues and continue to try to enter without success. At this point, one try a day is all I care to invest in this endeavor. (i.e. I value my time more than the remote chance of winning.)

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

AARPTeri — Thu, 18 Jan 2024 17:42:22 GMT

@Bencka We were having some technical issues you should be able to enter the sweeps today without any issues. Good luck!

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

jesterdahl — Sat, 20 Jan 2024 13:23:50 GMT

I've tried to enter the $2000 sweepstakes the last 3 days and keep getting error occurred message. I've refreshed my browser several times with no success.My last attempt was today, Jan. 20th

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

GregoryS593117 — Mon, 22 Jan 2024 15:18:51 GMT

Nope

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

AARPJanelleM — Mon, 22 Jan 2024 15:36:05 GMT

@jesterdahl @GregoryS593117 The sweepstakes entry is working properly. Please try again; and if you continue to have site issues, please check out our troubleshooting info here: https://aarp.info/2I3wo4C

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

Bencka — Wed, 24 Jan 2024 20:10:33 GMT

I've looked at the troubleshooting page and have complied with all suggestions that apply to my system and browser...nothing works! I am still receiving the same error message and am unable to participate. I can't possibly be the only one having this issue! Please advise, if, by some chance, a magic wand appears out of the ether.

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

mm23925143 — Fri, 26 Jan 2024 21:46:46 GMT

I am having the same issue! And can't seem to get an answer. I too can enter other sweepstakes but not the $2K.

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

mm23925143 — Fri, 26 Jan 2024 21:51:28 GMT

Not working as of today and I have tried several times over the month, keep getting the same error message;

Oops! An error occurred. Please refresh your browser to get back on track.

When I refresh same message;

Oops! An error occurred. Please refresh your browser to get back on track.

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

mm23925143 — Fri, 26 Jan 2024 21:55:45 GMT

Still not working. I can enter just fine other sweepstakes, just not the $2k one. Keep getting the same error message;

Oops! An error occurred. Please refresh your browser to get back on track. What gives?

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

mm23925143 — Fri, 26 Jan 2024 22:00:24 GMT

I have also tried without success over the month to enter the $2k sweepstakes. I keep getting the same error message;

Oops! An error occurred. Please refresh your browser to get back on track.

and when I do that, the same error message;

Oops! An error occurred. Please refresh your browser to get back on track.

Can it be fixed before the sweeps is expired?

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

mm23925143 — Fri, 26 Jan 2024 22:02:52 GMT

Im having trouble with that one as well.

Oops! An error occurred. Please refresh your browser to get back on track.

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

GregoryS593117 — Sun, 28 Jan 2024 19:08:31 GMT

Nope

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

Bencka — Sun, 28 Jan 2024 21:51:25 GMT

I hear you.

As for me, yet again, no dice!

This is beyond ridiculous:

this is just

plain sad.

Re: Keep Getting Error Message preventing $2K Financial Goals Sweepstakes Entry

AARPJanelleM — Tue, 30 Jan 2024 20:48:30 GMT

@mm23925143 We sincerely apologize for the inconvenience and are aware that this message can sometimes appear when there is a high volume of entrance traffic to the sweepstake. Please try again later.