topic Re: Extra Regret-it Sept 2023 in Redemption

Extra Regret-it Sept 2023

andrewtoo — Fri, 01 Sep 2023 04:15:06 GMT

Off to a great start with errors...

Re: Extra Regret-it Sept 2023

andrewtoo — Fri, 01 Sep 2023 04:19:30 GMT

And the fun just keeps coming!

Re: Extra Regret-it Sept 2023

andrewtoo — Fri, 01 Sep 2023 04:41:52 GMT

Woohoo!!!!

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Re: Extra Regret-it Sept 2023

rednexsrus — Fri, 01 Sep 2023 04:40:43 GMT

Hi Andrew

Thats all I am getting too, a bunch of errors. Nothing worth waiting around for anyway . All the rewards are still only a disappointing $5

i will wait for later in the month to spend my redemptions, I’m going back to bed

lucyp

Re: Extra Regret-it Sept 2023

andrewtoo — Fri, 01 Sep 2023 04:42:59 GMT

Can't redeem at all now???

Re: Extra Regret-it Sept 2023

KellytheBelly — Fri, 01 Sep 2023 04:49:24 GMT

Errors? Let's taco bout it. I had them too, at reset, but no issue(s) now.

Re: Extra Regret-it Sept 2023

OneDayMatisyahu — Sat, 02 Sep 2023 16:54:37 GMT

New - usually 3 Extra Credit Levels to complete, but now the middle level is 'Members Only' 🤔

If you are not a 'paid member' - you will not able to complete the middle level; they will ask you to join....$ 🤔

Odd thou - 2 of the reward items are not labeled 'Members Only' like the rest = Groupon and Jersey Mike ??? 🤔 yet the whole level can only be completed and redeemed by Members only ...???

😶

Re: Extra Regret-it Sept 2023

Therapist4u — Fri, 01 Sep 2023 05:33:30 GMT

Hi my friend Andrew! @andrewtoo

I just posted about the same crap we’re going thru & saw yours....oh well....it’s so messed up it needs to be posted about more than once ...eh??? HA!!😃🙃😂

Andrew is so helpful!! LOL!!

Anyway...

Take care! ☮️🏖~Allen 🌈 🏝 ⛵

Re: Extra Regret-it Sept 2023

andrewtoo — Fri, 01 Sep 2023 05:45:59 GMT

@OneDayMatisyahu

Thank Member's only section was messssed up. I didn't even recognize it was a members only section until you pointed it out. It would be nice if the Members Only section had some cool $10 gift cards for points (while were are on the subject.)

@Therapist4u Hello my friend. I didn't see your comments yet. I always try to post in the redemptions section on the big day (ERit day.) Although, we have point earning and redemption issues all around. Oh, and tell Denise I said "Hi."

Re: Extra Regret-it Sept 2023

JamesC496500 — Fri, 01 Sep 2023 18:46:06 GMT

I got the same error message and thought, that's fine, the gift card will be emailed in a few hours. Well, it wasn't. Good news: they never took the points out of my account. Bad news: it still shows up in Transaction History as one of my redemptions for the month.

Re: Extra Regret-it Sept 2023

andrewtoo — Sat, 02 Sep 2023 04:10:29 GMT

@JamesC496500

Hello James,

I'm sorry you are having trouble getting

a confirmation email for your redemption.

If it is showing on your transaction history

and you don't get an email with a link to

your gift card by Tuesday, then I would

call AARP customer service and ask them

about it. Monday is a holiday.

Here are some phone numbers:

Phone

Mon-Fri, 8am - 8pm ET

1-888-687-2277

1-877-342-2277 (Spanish)

1-202-434-3525 (International)

TTY user dial 711

1-877-434-7598 (English)

1-866-238-9488 (Spanish)

Take care and I hope your problem resolves

itself before Tuesday.

Re: Extra Regret-it Sept 2023

jd5928561 — Sat, 02 Sep 2023 05:00:13 GMT

i found chat to be pretty easy and instantaneous ... good luck !! I saw that CVS and HD came up with the error message about processed transaction, then saw the deduction of points and finally the email. I found that refreshing the page and then trying again worked much better than in the past .... hope y'all got the whoppin' $5 gift cards !!

Re: Extra Regret-it Sept 2023

jd5928561 — Sat, 02 Sep 2023 05:02:16 GMT

had the same error - I refreshed the page and suddenly was able to redeem; looks like it's much faster to reset itself than in the past ....

Re: Extra Regret-it Sept 2023

andrewtoo — Sat, 02 Sep 2023 05:26:58 GMT

@jd5928561

Refreshing....great idea. Did it 5 or 6 times before I posted...So, I kinda think I was very "refreshed" by the time I posted an error image.

Thanks!

Re: Extra Regret-it Sept 2023

jd5928561 — Sat, 02 Sep 2023 16:35:24 GMT

sorry you had so much trouble; i was able to proceed after the first refresh and I was thinking how much better it was this month ..... certainly an improvement, but sounds like its still pretty buggy ....*sigh*