topic 'AARP Rewards Currently Experiencing Email Confirmation Delays for Purchases and Points Redemptions' in Redemption

'AARP Rewards Currently Experiencing Email Confirmation Delays for Purchases and Points Redemptions'

KellytheBelly — Thu, 17 Aug 2023 15:50:37 GMT

On the splash screen this morning...

❗ 'AARP Rewards is currently experiencing delays in sending confirmation emails for your purchases and points redemptions.

We apologize for any inconvenience and thank you for your patience.'

Re: 'AARP Rewards Currently Experiencing Email Confirmation Delays for Purchases and Points Redempti

BillD916633 — Fri, 18 Aug 2023 08:04:30 GMT

@KellytheBelly @Good morning

Looks like this delay is back also, after a marvelous time of not seeing or having to experience the disappointment. I guess this is just to be expected with this program

Sorry, no points this time.

We are currently experiencing technical difficulties in processing your request. Please retry in a few minutes. Thank you for your patience.

Going on for nearly an hour now. 🥺 🥺

It is what it is

Re: 'AARP Rewards Currently Experiencing Email Confirmation Delays for Purchases and Points Redempti

KellytheBelly — Fri, 18 Aug 2023 08:57:52 GMT

@BillD916633, Good Morning to you! Hmmm, I think this alert was meant for those that made any redemptions from the rewards catalog and delays in receiving email confirmations. It seemed short-lived, as the banner alert was briefly up, then disappeared. So, you're back to having issues, huh? You were setting records there! 😉 Yes, one hour is a long time, but I don't know how to help you, in this case, except that I'm so sorry about your plethora of negative experiences/bumps in the road. Hope it works out, somehow. 😐 I do know that whenever I see these error messages, I refresh the page, and if I still have issue, I log out, clear cache & cookies, log back in, and usually no more issues. If I do continue to have issues, I come to the AARP message board, and tag Janelle. Happy Friday?! 🙂

Re: 'AARP Rewards Currently Experiencing Email Confirmation Delays for Purchases and Points Redempti

BillD916633 — Fri, 18 Aug 2023 14:23:08 GMT

Sounds like the same routine we use to get back in the day from tech support when things went awry, except they would always want us to jiggle the wires. 🤔🤔

Re: 'AARP Rewards Currently Experiencing Email Confirmation Delays for Purchases and Points Redempti

KellytheBelly — Fri, 18 Aug 2023 14:28:01 GMT

😂Try turning it off and on again. You know, P-L-A-C-E-B-O. 😂

Re: 'AARP Rewards Currently Experiencing Email Confirmation Delays for Purchases and Points Redempti

MarkS245273 — Fri, 19 Jul 2024 14:40:24 GMT

Am experiencing the same issue today 7/19/2024 and suspect it's related to the nation/worldwide IT issues ...

Mark

Jones, OK