topic Re: Error When purchasing Holland America Gift Cards in Redemption

Error When purchasing Holland America Gift Cards

AngelaS676965 — Sun, 25 Jun 2023 00:36:30 GMT

It looks like this has been a persistent issue over the past several years. I am experiencing this same problem. I have disabled ad blockers and addresses match. Has anyone had success recently purchasing gift cards, and if so, what browser if I may ask.

I called in a week or so ago and was told I'd receive an email in 3-5 days but never did.

Thank you in advance for any helpful suggestions.

Re: Error When purchasing Holland America Gift Cards

AARPJanelleM — Tue, 27 Jun 2023 19:20:42 GMT

@AngelaS676965 Thanks for letting us know, Angela! I have flagged this to my next level of support for further assistance. You should hear back shortly. I'm always here to help if you need anything!

Re: Error When purchasing Holland America Gift Cards

DavidB402754 — Thu, 20 Jul 2023 18:59:44 GMT

Same issue for months with no resolution.

Re: Error When purchasing Holland America Gift Cards

AARPJanelleM — Thu, 20 Jul 2023 19:30:18 GMT

@DavidB402754 Hey David, please be sure to call the phone # in the email that we sent you on July 18 to speak with our team for a resolution.

Re: Error When purchasing Holland America Gift Cards

DavidB402754 — Thu, 20 Jul 2023 22:30:22 GMT

Called the number, left voice mail, no return call back.

Re: Error When purchasing Holland America Gift Cards

AARPJanelleM — Sat, 22 Jul 2023 16:04:39 GMT

@DavidB402754 I understand. Our team is working on the escalation. Be sure to check your inbox for the last email communication sent to you on July 21.

Re: Error When purchasing Holland America Gift Cards

SusanB927361 — Mon, 07 Apr 2025 17:16:15 GMT

who can I contact if I get an error message when I open up the AARP email gift card confirmation for a Holland America gift card?

Re: Error When purchasing Holland America Gift Cards

AARPConsumerCare — Tue, 08 Apr 2025 15:20:28 GMT

SusanB927361 Thanks for reaching out! I've sent you a private message, so we can gather some details and look into this for you. - Christy C.