topic Re: Still waiting in princess gift card in Redemption

Still waiting in princess gift card

JoyceW364692 — Tue, 04 Apr 2023 15:59:53 GMT

I ordered it about 15 hours ago but still did not get it yet and I need to pay for my reservation can you resend it to me thank you I bought 2 $500 gift card and thought it was instant

Re: Still waiting in princess gift card

AARPJanelleM — Tue, 04 Apr 2023 16:58:18 GMT

@JoyceW364692 I apologize, Joyce. The gift card emails take up to 24 hours to be delivered and I'm unable to re-send them until after this timeframe has passed. Also, be sure to check your spam folders in case the emails land there.

Re: Still waiting in princess gift card

JoyceW364692 — Tue, 04 Apr 2023 23:07:20 GMT

Been over 24 hours and still no gift card yet please help or resend thanks

Re: Still waiting in princess gift card

AARPJanelleM — Wed, 05 Apr 2023 16:02:27 GMT

@JoyceW364692 Thanks for letting me know! This was escalated when you chatted with us and our team is working on your case. You can expect a resolution from our escalations team within 3 business days.