topic Re: TOTAL SAVINGS NOT UPDATING in Redemption

TOTAL SAVINGS NOT UPDATING

JoLo49 — Wed, 28 Dec 2022 07:07:35 GMT

Since the beginning of November, my Total Savings on the dashboard hasn't been updating. At the end of October, my savings were duplicating in error, but corrected, and now there hasn't been any update for almost 2 months. It's not a big deal, but when there's technical issues, my savings total changes to "undefined". Just curious if other members are noticing the same issues with savings.

Re: TOTAL SAVINGS NOT UPDATING

BillD916633 — Wed, 28 Dec 2022 10:42:23 GMT

Mine has not been updating either. Just one more thing they don’t know how to correct or simply don’t care.

Re: TOTAL SAVINGS NOT UPDATING

JoLo49 — Wed, 28 Dec 2022 18:16:46 GMT

Thanks @BillD916633 for letting me know your savings hasn't been updating either. Hopefully, it will get fixed soon.

Re: TOTAL SAVINGS NOT UPDATING

shamit — Thu, 29 Dec 2022 15:36:15 GMT

Mine also hasn't been updating since they made the corrections. First too much, then correct, and now too little.

Re: TOTAL SAVINGS NOT UPDATING

AARPJanelleM — Thu, 29 Dec 2022 19:54:33 GMT

@JoLo49 @shamit @BillD916633 Thank you for reporting this. Our team is looking into it!