https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469048#M6068 <P><STRONG>Oh, great! Maintenance is back!&nbsp;<span class="lia-unicode-emoji" title=":expressionless_face:">😑</span></STRONG></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1140-under-construction.imgcache.rev.web.900.518 - Copy.jpg" style="width: 330px;"><img src="https://community.aarp.org/t5/image/serverpage/image-id/80245i49D7DB063DFC4FE7/image-dimensions/330x190?v=v2" width="330" height="190" role="button" title="1140-under-construction.imgcache.rev.web.900.518 - Copy.jpg" alt="1140-under-construction.imgcache.rev.web.900.518 - Copy.jpg" /></span>&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bueller-Bueller-Anyone.jpg" style="width: 311px;"><img src="https://community.aarp.org/t5/image/serverpage/image-id/80246iB322FFC6D976567F/image-dimensions/311x188?v=v2" width="311" height="188" role="button" title="Bueller-Bueller-Anyone.jpg" alt="Bueller-Bueller-Anyone.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 15 Nov 2022 17:52:41 GMT Jason2020LovesKelly 2022-11-15T17:52:41Z https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469044#M6066 <P>New!<BR />Holiday Thrive Guide: Game Edition<BR />5,300 Points<BR />$8 Value</P><P><BR />New!<BR />Holiday Thrive Guide: Feasts &amp; Treats Edition<BR />5,300 Points<BR />$8 Value</P><P>&nbsp;</P><P>I am assuming these are only e-guides, right? Doesn't state if hard copy or soft copy.&nbsp;<SPAN>&nbsp;<FONT size="2">¯\_(ツ)_/¯</FONT></SPAN></P> Tue, 15 Nov 2022 18:03:47 GMT https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469044#M6066 Jason2020LovesKelly 2022-11-15T18:03:47Z https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469048#M6068 <P><STRONG>Oh, great! Maintenance is back!&nbsp;<span class="lia-unicode-emoji" title=":expressionless_face:">😑</span></STRONG></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1140-under-construction.imgcache.rev.web.900.518 - Copy.jpg" style="width: 330px;"><img src="https://community.aarp.org/t5/image/serverpage/image-id/80245i49D7DB063DFC4FE7/image-dimensions/330x190?v=v2" width="330" height="190" role="button" title="1140-under-construction.imgcache.rev.web.900.518 - Copy.jpg" alt="1140-under-construction.imgcache.rev.web.900.518 - Copy.jpg" /></span>&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bueller-Bueller-Anyone.jpg" style="width: 311px;"><img src="https://community.aarp.org/t5/image/serverpage/image-id/80246iB322FFC6D976567F/image-dimensions/311x188?v=v2" width="311" height="188" role="button" title="Bueller-Bueller-Anyone.jpg" alt="Bueller-Bueller-Anyone.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 15 Nov 2022 17:52:41 GMT https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469048#M6068 Jason2020LovesKelly 2022-11-15T17:52:41Z https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469067#M6069 <P><a href="https://community.aarp.org/t5/user/viewprofilepage/user-id/20297238">@AARPJanelleM</a>&nbsp; Hi. Erhm, problem with the new guides today... I clicked 'Access Now', upon redeeming the guide(s), then when I received a confirmation via email I clicked 'Get your reward,' and it takes me right to the Rewards page. I have no idea what these guides look like, or if they are only e-guides or! if I will receive a hard copy. Please advise. Thanks so much.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="get your reward via email takes me to the rewards page no access to any guide 11-15-2022 (redacted).png" style="width: 283px;"><img src="https://community.aarp.org/t5/image/serverpage/image-id/80249iB4ADCC7EF45AF2D2/image-dimensions/283x318?v=v2" width="283" height="318" role="button" title="get your reward via email takes me to the rewards page no access to any guide 11-15-2022 (redacted).png" alt="get your reward via email takes me to the rewards page no access to any guide 11-15-2022 (redacted).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="takes me to the rewards page.png" style="width: 253px;"><img src="https://community.aarp.org/t5/image/serverpage/image-id/80250iBC7CB9C305F6F2B6/image-dimensions/253x312?v=v2" width="253" height="312" role="button" title="takes me to the rewards page.png" alt="takes me to the rewards page.png" /></span></P> Tue, 15 Nov 2022 19:44:09 GMT https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469067#M6069 Jason2020LovesKelly 2022-11-15T19:44:09Z https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469089#M6072 <P>Same! I click on 'get reward' from my email and it takes me to the rewards page. Help?&nbsp; &gt;&gt;&gt;&nbsp;<a href="https://community.aarp.org/t5/user/viewprofilepage/user-id/20297238">@AARPJanelleM</a>&nbsp;</P> Wed, 16 Nov 2022 04:02:19 GMT https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469089#M6072 KellytheBelly 2022-11-16T04:02:19Z https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469129#M6075 <P>Yoo-hoo! Good morning,&nbsp;<a href="https://community.aarp.org/t5/user/viewprofilepage/user-id/20297238">@AARPJanelleM</a>&nbsp;, or <EM>anyone else representing AARP</EM> here! Can <STRONG>you</STRONG>/<EM>someone</EM> please assist with this issue? You took my points, now please allow me to view these guides?! Thanks a whole bunch!&nbsp; P.S. Probs with redeeming the new tote this morning as well -- says something like I need to change my address? I cannot redeem it. <span class="lia-unicode-emoji" title=":anguished_face:">😧</span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="giphy.gif" style="width: 400px;"><img src="https://community.aarp.org/t5/image/serverpage/image-id/80265i5EFABF58BA647669/image-size/medium?v=v2&amp;px=400" role="button" title="giphy.gif" alt="giphy.gif" /></span></P> Wed, 16 Nov 2022 16:35:17 GMT https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469129#M6075 KellytheBelly 2022-11-16T16:35:17Z https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469131#M6076 <P><a href="https://community.aarp.org/t5/user/viewprofilepage/user-id/22780260">@Jason2020LovesKelly</a>&nbsp;<a href="https://community.aarp.org/t5/user/viewprofilepage/user-id/22700976">@KellytheBelly</a>&nbsp;Thanks for flagging! We are working to get to the bottom of it as soon as possible!</P> Wed, 16 Nov 2022 16:56:22 GMT https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469131#M6076 AARPJanelleM 2022-11-16T16:56:22Z https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469133#M6077 <P>Thank you! <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 16 Nov 2022 17:03:43 GMT https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469133#M6077 KellytheBelly 2022-11-16T17:03:43Z https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469143#M6079 <P><a href="https://community.aarp.org/t5/user/viewprofilepage/user-id/20297238">@AARPJanelleM</a>&nbsp; <FONT size="5">Now the item has been removed! Gee, thanks</FONT>.&nbsp;&nbsp;<STRIKE>Not having an issue with address any longer but when I click 'redeem' it just spins around and around, for probably 40 minutes. </STRIKE><span class="lia-unicode-emoji" title=":disappointed_face:">😞</span><STRIKE>&nbsp;</STRIKE></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="round and round and round she goes.png" style="width: 400px;"><img src="https://community.aarp.org/t5/image/serverpage/image-id/80270iF131832CE40794A6/image-size/medium?v=v2&amp;px=400" role="button" title="round and round and round she goes.png" alt="round and round and round she goes.png" /></span></P> Wed, 16 Nov 2022 19:35:10 GMT https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469143#M6079 KellytheBelly 2022-11-16T19:35:10Z https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469150#M6081 <P><a href="https://community.aarp.org/t5/user/viewprofilepage/user-id/22700976">@KellytheBelly</a>&nbsp;I'm really sorry for this. Our team had to take down the item to work on repairing the error.</P> Wed, 16 Nov 2022 19:46:42 GMT https://community.aarp.org/t5/Redemption/2-NEW-Holiday-Thrive-Guides/m-p/2469150#M6081 AARPJanelleM 2022-11-16T19:46:42Z