topic Re: AARP Rewards Complaints and Disappointments in Redemption

AARP Rewards Complaints and Disappointments

mi4090 — Tue, 22 Feb 2022 12:06:06 GMT

Hello Rewards Warriors,

This post is intended to serve as a location where members can share their complaints and disappointments. Also, let Management know what we want to see in the catalog and voice your concerns. Let's speak up!

Hopefully, with this information in one place it'll be easier for Management to know what paying & non paying members think.

Have a Blessed Day

Marylin

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:55:04 GMT

I'm very concerned about the Rewards "Points Only" gift cards for only $5. Gift card value is sad🥲.

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:54:20 GMT

Disappointed and complaining that Top Kudos stats on Earn Activities and Redeem forums have disappeared.

Status Ranking will become very questionable without the information. Management please return this information to these forums.

Re: Rewards Complaints and Disappointments

AnneG461594 — Sun, 13 Feb 2022 20:46:17 GMT

I join the others who have already posted a concern about the value of the cards recently, let me add that there are a lot of cards posted that are for more regional brands than national brands, perhaps that is because of the location of Hello World but I think they should stick with brands that most members could use - for example more Amazon/Target/Walmart and less grocery chains that are only in certain regions of the country

Anne

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:53:46 GMT

I'm disappointed that "Points Only" Amazon Daily Deals disappeared many months ago. Will this reward be coming back?

Re: Rewards Complaints and Disappointments

KellytheBelly — Mon, 14 Feb 2022 08:43:08 GMT

Of course, I am disappointed. I feel like AARP is playing games with their members, and really 'giving it away' with non-members. For instance, today is Valentine's Day, and either later tonight, or tomorrow, the 1-800-Flowers.com Gift Card will be sold-out, right? They would have had no control over it selling out, but it will coincidentally sell-out to coincide with what gift cards they want to release, and how they want to control them. Wait and see. 😉

Re: Rewards Complaints and Disappointments

rednexsrus — Mon, 14 Feb 2022 12:06:58 GMT

Hope it works 🙄 😭 but I don't think our Dear Administrator will put out any effort to make improvements. Whenever they make changes it only makes things worse.

Just Saying

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:52:31 GMT

I'm complaining about members not receiving rewards emails containing reward after using points to purchase.

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:51:58 GMT

I'm disappointed and complaining that you can only use your points to get (1) reward per vendor with max of three per month; it use to be (3) max regardless of vendor 😡.

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:50:50 GMT

I'm disappointed that Amazon "Points Only" gift card was buried and hidden in a newsletter during holiday season, and not placed in catalog😮.

Re: Rewards Complaints and Disappointments

KellytheBelly — Wed, 16 Feb 2022 16:15:51 GMT

Good morning. Did you notice they scrambled up the redeems for points today? It's a real mess. Like they are trying to hide something. They need to get rid of the Kohls gift card (which is sold out) and put something in its place TODAY and then put another gift card out to replace the ridiculous 5.00 Overstock gift card being there for over two weeks. Is nobody paying attention? STOP PLAYING GAMES WITH YOUR MEMBERS! What are you actually giving back to us, in return for us paying you for a membership? Just curious. I really had no qualms early on, not until you made it virtually impossible to get (3) different redeems for (3) different vendors. I really do not understand how anyone is ok with this scavenger hunt of a program.

Re: Rewards Complaints and Disappointments

JoLo49 — Wed, 16 Feb 2022 20:21:19 GMT

@mi4090 You can go into your AARP profile to see the total number of Kudos you have received along with the number of comments you have posted. The information doesn't need to be posted in a separate Top Kudos Section.

Re: Rewards Complaints and Disappointments

andrewtoo — Wed, 16 Feb 2022 22:33:55 GMT

@JoLo49

@mi4090

@AARPTeri

I would just like the same information that was presented previously concerning top Kudos. I have used the top kudos sections repeatedly to find hot topics and informational postings that are highlighted by the total of other community member's kudos.

Of course I can Kudos that I have received in my profile; that is not the issue.

Thanks so much,

Re: Rewards Complaints and Disappointments

JoLo49 — Wed, 16 Feb 2022 22:42:57 GMT

@andrewtoo You can also view other AARP member's profiles as well to see their accumulated Kudos and postings. I don't think the number of kudos accumulated is directly related to Status Ranking. @mi4090 questioned the transparency of how the Status Ranking is determined and felt the kudos was an important factor.

The hot topics and informational postings are always highlighted in each section if they haven't been read.....that is how I find new information. Some members are getting alerts of new postings, however, I no longer get those alerts anymore. AARP seems to be streamlining the site, and probably noticed not many members were using the top kudos section.

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:48:45 GMT

Hello @JoLo49

Maybe this will help you know more about Status Rankings Structure.

https://community.aarp.org/t5/About-Our-Community/Community-Ranking-Structure/m-p/2262473?search-action-id=90688990434&search-result-uid=2262473

Have a Blessed Day,

Marylin

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:47:25 GMT

I am disappointed that in year 2021 you got 3,500 points for renewing membership, and this year you only get 2,000 points. Also, you have to call Customer Service because the points aren't automatically added, and most times to get the renewal gift😧.

Have a Blessed Day,

Marylin

Re: Rewards Complaints and Disappointments

AARPTeri — Thu, 17 Feb 2022 16:28:00 GMT

Wow! Thanks for noticing the change! We are constantly improving pages in the AARP Online Community as needed across all topics not specific to AARP Rewards forum. We realized that the top kudoed authors are redundant with our ACE promotions so have made that change. Thank you for your input regarding the change

Re: Rewards Complaints and Disappointments

JoLo49 — Thu, 17 Feb 2022 19:10:53 GMT

@AARPTeri, I agree and welcome the change.

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:46:36 GMT

I'm disappointed that the program has decided to remove Kudos from every Forum you can post to in the Community.

We are losing more than we're gaining. I personally don't see this as an improvement. Status Ranking will definitely be questionable.

It's a nightmare (2) years after it began, with the promise of everything being better😡.

Re: AARP Rewards Complaints and Disappointments

mi4090 — Fri, 18 Feb 2022 23:45:39 GMT

It's disappointing that members can't get the "Daily Deal" and spending. Out of luck until middle of next week. This will be the next thing to go. It's called an improvement 😮.