topic Re: Carnival Gift Cards in Redemption

Carnival Gift Cards

JaredH924961 — Sat, 18 Jun 2022 10:43:09 GMT

Hi- I ordered x3 $500 Carnival gift cards last night. I immediately got confirmation emails for 2 of them… the 3rd still hasn’t arrived.

I see all 3 purchases from last night in my purchase history. I had $1350 deducted from my Credit Card.

Has anyone experienced this? The site did tell me that they were having technical difficulties and some emails would be delayed but it’s odd that 2 of the 3 would be received immediately.

Re: Carnival Gift Cards

blarko — Sat, 18 Jun 2022 12:41:31 GMT

I had the same exact thing happen to me yesterday. Mine were for Bath & Body Works gift cards. I ordered 3 but only received confirmation emails for 2. As of today (24 hrs later) I still haven’t received the third confirmation. I received the first 2 within minutes of ordering but nothing on the third one. I’ve even checked my spam folder as that’s happened to my before, where the email went to spam but nothing.

Re: Carnival Gift Cards

GillianP549435 — Mon, 20 Jun 2022 14:39:05 GMT

I also had this happen, also with Carnival. I ordered 5...and received 4 immediately. 24 hours later and I'm still waiting on the final one.

Re: Carnival Gift Cards

AARPJanelleM — Mon, 20 Jun 2022 15:12:18 GMT

@JaredH924961 Thanks for letting us know you didn't receive all three emails. I was able to re-send the emails and they should arrive to your inbox within 24 hours. I'm always here to help!

Re: Carnival Gift Cards

JaredH924961 — Mon, 20 Jun 2022 15:14:32 GMT

I just got all 3. THANK YOU! 🙂

Re: Carnival Gift Cards

AARPJanelleM — Mon, 20 Jun 2022 15:17:53 GMT

@GillianP549435 I'm sorry to hear this, Gillian. I re-sent the emails and they should arrive to your inbox within 24 hours. Be sure to also check your spam folders. Let me know if there's anything I can do!

Re: Carnival Gift Cards

AARPJanelleM — Mon, 20 Jun 2022 15:20:01 GMT

@blarko I responded to your other post- the emails have been sent again! Please don't hesitate to reach out if you need anything in the future!

Re: Carnival Gift Cards

JaredH924961 — Mon, 20 Jun 2022 15:22:14 GMT

Janelle - One more question if I may... is there a way to view the Gift Cards through the app or can i only see them by following the link in the email?

Re: Carnival Gift Cards

AARPJanelleM — Mon, 20 Jun 2022 18:46:51 GMT

@JaredH924961 You're welcome! The gift cards can only be accessed via the email.

Re: Carnival Gift Cards

GillianP549435 — Mon, 20 Jun 2022 19:08:50 GMT

Thank you for the quick help! I got all of them correctly. Really appreciate it 🙂

Re: Carnival Gift Cards

AARPJanelleM — Tue, 21 Jun 2022 15:37:12 GMT

@GillianP549435 You're welcome!

Re: Carnival Gift Cards

ShannonL76 — Sun, 30 Oct 2022 20:13:56 GMT

I'm currently on a ship and cannot find the original email, not the place on the site either. I'd really like to find the gift cards before we hit international waters. I hope you can help! I didn't know where else to comment.

Re: Carnival Gift Cards

AARPJanelleM — Tue, 01 Nov 2022 15:49:30 GMT

@ShannonL76 Hey Shannon, I replied to your private message. I look forward to hearing back from you!

Re: Carnival Gift Cards

KoreneS867883 — Fri, 16 Dec 2022 19:24:24 GMT

I'm having the same issue now. Can someone from AARP please shoot me a message.

Re: Carnival Gift Cards

AARPJanelleM — Sat, 17 Dec 2022 15:46:59 GMT

@KoreneS867883 I tried to send you a private message, but it looks like you haven't enabled private messaging yet. Please check out the steps here to send me a private message: How to Send a Private Message or you can also give us a call toll-free 1-888-OUR-AARP (1-888-687-2277).