topic Re: AARP Rewards Maintenance in Redemption

AARP Rewards Maintenance

AARPTeri — Wed, 01 Sep 2021 02:28:36 GMT

AARP Rewards will be experiencing catalog maintenance this evening and tomorrow September 1st.

During this maintenance, your order confirmation emails may be delayed.

Please allow up to 24 hours for delivery.

Re: AARP Rewards Maintenance

andrewtoo — Wed, 01 Sep 2021 03:03:42 GMT

I hope this doesn't interfere with the Extra Credit program...

Thanks

Re: AARP Rewards Maintenance

11320cs — Wed, 01 Sep 2021 04:17:03 GMT

I believe it has interfered with the Extra Credit. It should already come up.

Re: AARP Rewards Maintenance

SeanK1 — Wed, 01 Sep 2021 04:33:45 GMT

And what to do you know it does. Can't complete Understanding Electronic Banking Alerts and Notifications because its listed at 75 points, but says 450 points when you click one of the true and false answers it says your already did it, which is prevents you from getting any extra credit from that section.

Re: AARP Rewards Maintenance

rednexsrus — Wed, 01 Sep 2021 05:12:29 GMT

Why on God's green earth would tech support pick this time to do maintenance. They know it will interfere with the September Extra Credits. Nothing changes with these people, they will do everything they possible can to cause heartache.

Just Saying

Re: AARP Rewards Maintenance

shamit — Wed, 01 Sep 2021 05:21:42 GMT

I had the same thing happen on the Understanding Electronic Banking and Notifications. And when I check my transaction history it says a completed the quiz "Do you gain weight faster as you age?", which is worth 450 points.

I competed all the activities and have been able to redeem for 3 cards. I have received the emails for Amazon ($5) and AutoZone ($10). Have not received an email for the Kohl's ($5). Pretty much back to $5 cards again.

Re: AARP Rewards Maintenance

tesuga — Wed, 01 Sep 2021 05:43:50 GMT

Sometimes you can find the new Extra Credit cards under Redeem, even if a glitch prevents the new Extra Credit page from renewing to the next month. They are there now.

Click on the card you want, then access the Lesson at the top of the new window.

Make sure the items in the lesson show a value (not just a star)... otherwise it may not record as completed.

Hope that helps.

Re: AARP Rewards Maintenance

rednexsrus — Wed, 01 Sep 2021 05:48:12 GMT

@AARPTeri

WHY ? Would you not mention in your notification that the September Extra Credits would not be able to be completed at this time. You must have been aware that this was going to cause a lot of unnecessary heartache and frustration. You have to earn an Extra Credit Reward in order to get a confirmation email.

Just Saying

Re: AARP Rewards Maintenance

MichelleM50204 — Wed, 01 Sep 2021 05:58:17 GMT

Funny how in the middle of the extra credit chaos they managed to send out the AARP Member Benefit Update newsletter. 🙂

Re: AARP Rewards Maintenance

rednexsrus — Wed, 01 Sep 2021 06:27:30 GMT

@MichelleM50204

That's exactly what we are experiencing right now CHAOS ! 😡

It"s 1:24 am CST and the September Extra Credits are still broken. So Sad😫

Just Saying

Re: AARP Rewards Maintenance

zapatero — Tue, 19 Oct 2021 22:17:03 GMT

Re: AARP Rewards Maintenance

zapatero — Tue, 19 Oct 2021 22:14:53 GMT

Re: AARP Rewards Maintenance

rednexsrus — Wed, 01 Sep 2021 10:30:08 GMT

@zapatero

Incompetent ! that just about says it all.

I too really wanted the Apple Card but alas, you just watch. When the September Extra Credit gets fixed and starts working and we manage to complete the 75-point quiz “Understanding Electronic Banking Alerts and Notifications.” we are going to get SOLD OUT. If I had a nail right now I could bite that sucker into.

Just Saying

Re: AARP Rewards Maintenance

dw6574 — Wed, 01 Sep 2021 10:43:48 GMT

Same problem and really want the Apple card

Re: AARP Rewards Maintenance

rednexsrus — Wed, 01 Sep 2021 10:53:05 GMT

@tesuga

Thanks for the tip, but I tried everything and nothing works. The last tile in the Extra Credit activity shows the 75 points but when you run it it says Sorry no points.

It's now 5:48 am CST and it is still messed up big time. Also as I suspected the SOLD OUT's are starting to show up already.

I am going back to bed 😡😡😡😡

Just Saying

Re: AARP Rewards Maintenance

AnneG461594 — Wed, 01 Sep 2021 11:17:08 GMT

Same here and I am an REI fan - stayed up past midnight for THIS??? And the cards I could buy are sitting in my cart and I can't checkout, watch it will be fixed in the middle of the night and they will be "sold out"

Re: AARP Rewards Maintenance

a170938b — Wed, 01 Sep 2021 12:08:30 GMT

Unfortunatly it was a forlorn hope!

Re: AARP Rewards Maintenance

11320cs — Wed, 01 Sep 2021 12:33:15 GMT

I last checked at 4 am CT and still no Extra Credit. They are there now with Sold Out on several. Why would some see the Extra Credit items and some (me) not? Why? Yes, I did log out and come back on after clearing my history.

Re: AARP Rewards Maintenance

11320cs — Wed, 01 Sep 2021 12:49:00 GMT

Extra Credit finally showed up, however, all activities have stars. I tried one to see if it would award points, of course it did not. Stars on all all activities under Extra Credit!

Re: AARP Rewards Maintenance

a170938b — Wed, 01 Sep 2021 12:56:36 GMT

I do not believe that the rewards showed up directly for anyone during the night. However in "Redeem" then Filter by "Points Only", I could see them. Clicking on Amazon, which I wanted badly, brought me to the 4 activities of that particular lesson which I could not see, let alone access before, but could now complete.

AARP is setting up useless hurdles and certainly should not schedule maintenance the first day of the month if it runs concurrently with the Extra Credit.