topic Re: Savings Amount Changed in Redemption

Savings Amount Changed

MicheleW321192 — Thu, 05 Aug 2021 14:55:42 GMT

My dollar amount for savings (in the black banner) has gone up $10 for 2 days in a row but I have not purchased anything or redeemed any points that would count as savings. Anyone else with this issue?

Re: Savings Amount Changed

JoLo49 — Thu, 05 Aug 2021 15:44:52 GMT

My savings on the Black Dashboard also increased for the past 2 days in a row that double the dollar amount of savings I redeemed. Must be a technical error.

Re: Savings Amount Changed

a170938b — Thu, 05 Aug 2021 20:04:17 GMT

Same here. 20 dollars more than is correct.

Re: Savings Amount Changed

AARPTeri — Fri, 06 Aug 2021 13:41:37 GMT

@a170938b @JoLo49 Thank you for reporting this!

While we hope you save lots of money on AARP Rewards, we never intended to overstate your savings.

We're aware of this issue and working on a resolution

Re: Savings Amount Changed

JoLo49 — Sat, 07 Aug 2021 01:49:37 GMT

Thanks, @AARPTeri ! It is fixed and back to the correct amount saved. Really appreciate your help.