Credit Card charged but no GC email and transaction doesn't appear on Transaction History

ronvogel — Fri, 14 May 2021 16:17:55 GMT

How do I resolve a problem where my credit card was charged for a purchase, but never received the email, and don't see the purchase in my Transaction History (I see a purchase a day or two later that I did receive the emailed e-GC for). I did try to purchase an e-GC but the transaction failed during the process with an error message of something like proxy not found.

Looking for a phone number or email address to start trying to get this corrected. Thank you.

Re: Credit Card charged but no GC email and transaction doesn't appear on Transaction History

AARPTeri — Fri, 14 May 2021 18:54:52 GMT

You can call our AARP Rewards Help line -

866-451-6305

Weekdays 7am- 11pm ET

topic Re: Credit Card charged but no GC email and transaction doesn't appear on Transaction History in Redemption

Credit Card charged but no GC email and transaction doesn't appear on Transaction History

Re: Credit Card charged but no GC email and transaction doesn't appear on Transaction History