topic Re: Gift Card Not Delivered! in Redemption

Gift Card Not Delivered!

JenniferG520197 — Mon, 17 Feb 2025 01:27:55 GMT

It has been over 48 hours and still no Airbnb gift card in my email or junk folder. Going to miss out on booking thanks to such a ridiculous delay in delivery.

Re: Gift Card Not Delivered!

AARPConsumerCare — Mon, 17 Feb 2025 20:52:01 GMT

I can understand your concern, @JenniferG520197. The Digital Rewards are usually delivered within 24 hours for orders submitted during normal business hours (Monday through Friday, 8 a.m. — 5 p.m. EST). Delivery times may exceed 24 hours in certain instances. Please send me a private message or reach out to us via chat, text or phone: https://aarp.info/3epCObA to check on your gift card. Thank you! - Diana G.

Re: Gift Card Not Delivered!

coolcycle — Tue, 25 Feb 2025 20:36:23 GMT

I had this same problem last year. Spent days on the phone trying to get my gift card. I eventually got my gift card. Google search shows many people have had the same problem going back for years. AARP can't seem to fix it. Decided it is not worth the hassle, at least for Airbnb when you could lose the rental you want.

Re: Gift Card Not Delivered!

DylanR661391 — Sat, 10 May 2025 04:08:29 GMT

How long did it take for you to get your gift card?

Re: Gift Card Not Delivered!

AARPConsumerCare — Mon, 12 May 2025 13:19:05 GMT

DylanR661391 It's typical for Digital Rewards to be delivered to your email within 24 hours, when submitted during normal business hours. However, it may take longer in some cases. You can learn more here - https://aarp.info/3llQSny - Christy C.

Re: Gift Card Not Delivered!

DianaE645792 — Sun, 01 Mar 2026 13:49:32 GMT

Me too. Waiting since 2/24.