topic Re: Domino's Gift Card Will Not Redeem in Redemption

Domino's Gift Card Will Not Redeem

mk81326446 — Mon, 01 Dec 2025 10:49:29 GMT

Dec 1, 2025 at 5:40 AM EST, a Domino’s $5 Points Only card appeared in my catalog. I attempted redemption multiple times across different browsers, but the site blocked me. This was my first redemption attempt of the month, so I was well under the limit. Please investigate and either issue the card to me.

Re: Domino's Gift Card Will Not Redeem

MariaR654435 — Mon, 01 Dec 2025 11:30:02 GMT

I have watched the same 600 point video 3 times to complete the activities for the GC. It will not give me credit. I give up on the site as there are so many technical issues.

Re: Domino's Gift Card Will Not Redeem

cmulinix — Mon, 01 Dec 2025 13:16:31 GMT

I have 2 videos for extra credit that say they are uncompleted after being completed. I get no points if I try to watch them again. I wanted that Dominos Card also. I do see the word "test" appear when I open the description for the card.

Re: Domino's Gift Card Will Not Redeem

CrisR283833 — Mon, 01 Dec 2025 16:25:24 GMT

just got the Dominoes card finally!

Re: Domino's Gift Card Will Not Redeem

neldat357771 — Mon, 01 Dec 2025 16:54:34 GMT

Same issue. I checked my transaction history and I did get credit for watching the two videos. It’s useless to watch them again and again. I really don’t care about the Dominos card.

Re: Domino's Gift Card Will Not Redeem

SeanK1 — Tue, 02 Dec 2025 01:13:00 GMT

Still not working as of 6:10pm MST @AARPConsumerCare

Extra Credit is showing 2/4 complete even though I have completed them. Any ETA on a fix?

Re: Domino's Gift Card Will Not Redeem

BeachGirl23 — Tue, 02 Dec 2025 02:22:17 GMT

Like others, I cannot get the Domino's Gift Card. I have completed the videos at least 3 times each and yet I am told I have not completed them on the Home page or when I go to purchase the Dominos Gift Card. When I go to complete them again, I am told I already completed them.

I was up at 3:15 AM EST trying to complete these tasks. I find it cruel that the Rewards program gives its users the run around with unnecessary errors. Please fix this.

Re: Domino's Gift Card Will Not Redeem

RenateW69623 — Tue, 02 Dec 2025 03:28:13 GMT

In previous months when there were issues with completing the extra credit videos/quizzes, where the activity would not show up as completed even after completing it, the gift card would finally show up as available after a few hours. Not sure if that will happen this time, but give it a try.

Re: Domino's Gift Card Will Not Redeem

AARPConsumerCare — Tue, 02 Dec 2025 14:23:48 GMT

@BeachGirl23 I understand the frustration of not being able to redeem the Domino's gift card after completing the Extra Credit activities. We are working to resolve this issue as quickly as possible and ask that you try again later. We appreciate your patience while we work on this. - Christy C.

Re: Domino's Gift Card Will Not Redeem

AARPConsumerCare — Tue, 02 Dec 2025 23:41:45 GMT

We're sorry for the inconvenience, @mk81326446. We're currently experiencing an issue and are working to resolve it as quickly as possible. Please check back periodically to see if you can access the Dominos gift card. Keep in mind that Extra Credit point-only items have limited inventory and may sell out quickly once the issue is resolved. - Brandon C.

Re: Domino's Gift Card Will Not Redeem

AARPConsumerCare — Tue, 02 Dec 2025 23:47:04 GMT

I understand the issue with the Extra Credit activities can be frustrating, @MariaR654435. We are working to resolve it as quickly as possible. We apologize for the inconvenience. - Brandon C.

Re: Domino's Gift Card Will Not Redeem

LR54 — Thu, 04 Dec 2025 15:24:52 GMT

The issue continues. Could you please give us an update on when it will be fixed? Thank you!

Re: Domino's Gift Card Will Not Redeem

AARPConsumerCare — Thu, 04 Dec 2025 20:13:42 GMT

Our team is currently working to resolve the issue as quickly as possible, @LR54. We don't have an ETA at this time, but you can periodically check to see if you can access the gift card. I apologize for any inconvenience. - Brandon C.

Re: Domino's Gift Card Will Not Redeem

cmulinix — Fri, 05 Dec 2025 02:55:50 GMT

I never could get the Domino's card because it said that 2 videos, that were completed, did not have check marks. They are considered completed in my dashboard. In addition, i never received this item in my dashboard "12/1/2025 1 $5 IHOP® eGift Card -13000".

Re: Domino's Gift Card Will Not Redeem

AARPConsumerCare — Fri, 05 Dec 2025 16:41:34 GMT

We are working to resolve the extra credit problem as quickly as possible, @cmulinix. I've sent you a private message, so I can help you with the IHOP gift card. - Brandon C.

Re: Domino's Gift Card Will Not Redeem

SeanK1 — Fri, 05 Dec 2025 20:12:21 GMT

Its sold out somehow.