topic Re: FULFILLMENT REQUEST FAILED in Redemption

FULFILLMENT REQUEST FAILED

JoLo49 — Sun, 02 Nov 2025 06:56:43 GMT

Here we go again! I am getting the dreaded "Fulfillment Request Failed" on several attempts to play the Instant Win games. At the start of every month there are glitches and errors, so it shouldn't be any surprise. I wonder if we will have another prolonged unscheduled maintenance this month?

Re: FULFILLMENT REQUEST FAILED

DonnaPhotoArt — Sun, 02 Nov 2025 11:46:01 GMT

The same happened to me earlier this morning, but it seems to be working again.

Re: FULFILLMENT REQUEST FAILED

SereneSeagull — Sun, 02 Nov 2025 20:54:05 GMT

Sort of a self defeating thing. If there seems to be, as you’ve mentioned, glitches and errors at the start of the month, cyclically, then playing the instant wins during that time would be self defeating.

Re: FULFILLMENT REQUEST FAILED

Karyn8 — Sun, 02 Nov 2025 21:18:14 GMT

It happened to me too but now it's working.

Re: FULFILLMENT REQUEST FAILED

JoLo49 — Tue, 04 Nov 2025 03:11:39 GMT

These errors should have been fixed during the month-long unscheduled maintenance that took place back in September. The "fulfillment request failed" errors jump started the unscheduled maintenance in September. The errors usually begin on the first day of the month, but this month, it happened on the second day. Glad that the error has been resolved more timely than in Sept.

Re: FULFILLMENT REQUEST FAILED

AARPConsumerCare — Tue, 04 Nov 2025 00:50:59 GMT

I understand how frustrating error messages can be, @JoLo49. Can you please send us a private message with your name and mailing address, so we can check your AARP Rewards account? Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

Re: FULFILLMENT REQUEST FAILED

JoLo49 — Tue, 04 Nov 2025 03:09:55 GMT

Hi Brandon,

The error I had with the Instant win games was resolved and now working. Since other members were also experiencing the error, the problem was not with my account, but appears to be technical errors on AARP's end. Thanks for reaching out.

JoLo49

Re: FULFILLMENT REQUEST FAILED

AARPConsumerCare — Tue, 04 Nov 2025 16:44:14 GMT

Glad to hear it's working now, @JoLo49! Thanks for being part of AARP Rewards. - Brandon C.

Re: FULFILLMENT REQUEST FAILED

SereneSeagull — Tue, 04 Nov 2025 19:46:01 GMT

So pattern shows not to play during the first week. Sounds like a good plan.