topic Re: AARP Rewards is back online! in Redemption

AARP Rewards is back online!

AARPTeri — Wed, 17 Sep 2025 21:16:22 GMT

We are happy to share AARP Rewards program is now back online. Most features are available, and you can now earn, redeem points and purchase discounted gift cards.

Unfortunately, Instant Wins and Sweepstakes are not currently available. we are working to bring them back to the program as soon as possible.

We understand that the program interruption has been frustrating, and we want to sincerely thank you for your understanding. Please accept 500 bonus points on us. Claim your
points by entering MAKEGOOD on the AARP Rewards site.

in addition, we will extend all points scheduled to expire on October 1st to November 1st, giving you an extra month to redeem.

For details see the points expiration section in your transaction history.

Thank you for being a valued part of the AARP Rewards community.

Re: AARP Rewards is back online!

andrewtoo — Wed, 17 Sep 2025 19:38:24 GMT

!!!

Re: AARP Rewards is back online!

SeanK1 — Wed, 17 Sep 2025 20:17:43 GMT

500 points? That's a joke right? 3 weeks without a program and we get 500?

Re: AARP Rewards is back online!

a170760g — Wed, 17 Sep 2025 20:26:14 GMT

I like that the site is back up, but I did all the Extra Credit back on Sept. 1 & was not able to get any gift cards because of the snafu. All of the gift cards I tried to get then are gone - the current list of gift cards has none of the better choices. Please add a bunch of decent gift cards to Rewards.

Thanks, Andy

Re: AARP Rewards is back online!

dh88588799 — Wed, 17 Sep 2025 20:46:09 GMT

You would have thought with 3 weeks they could have rounded up some nicer gift cards!

Re: AARP Rewards is back online!

rg54078 — Wed, 17 Sep 2025 22:31:51 GMT

I'm genuinely thankful that AARP offers us points, they’re not obligated to do so. The program terms clearly address service interruptions, and many other loyalty programs wouldn’t offer any kind of adjustment in similar situations. I appreciate the effort AARP makes to recognize its members.

Re: AARP Rewards is back online!

l954296h — Wed, 17 Sep 2025 22:36:08 GMT

Where are the instant wins?

Re: AARP Rewards is back online!

AARPTeri — Wed, 17 Sep 2025 22:37:55 GMT

As mentioned in the post - Unfortunately, Instant Wins and Sweepstakes are not currently available. We are working to bring them back to the program as soon as possible.

Re: AARP Rewards is back online!

Linda2000 — Thu, 18 Sep 2025 01:33:38 GMT

Thanks for the update. Hopefully, the instant wins are back soon.

Re: AARP Rewards is back online!

MariaK113398 — Thu, 18 Sep 2025 03:06:13 GMT

Maybe in the meantime all the FruitBouquet and Baja Fresh gift cards will sell out, they just keep piling up!

Re: AARP Rewards is back online!

BtW751689 — Thu, 18 Sep 2025 03:15:24 GMT

Log in to AARP

Not Registered?Create Account

We are currently experiencing technical difficulties and are unable to complete your request. Our team is actively working to fix the issue, and we hope to resolve it soon. Thank you for your patience.

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

Re: AARP Rewards is back online!

BtW751689 — Thu, 18 Sep 2025 03:16:00 GMT

I can't log on

Re: AARP Rewards is back online!

KennethK249742 — Thu, 18 Sep 2025 05:13:57 GMT

When do we get some decent redemptions for points instead of the stupid endless e-cards? Does anyone ever bother with those?

Re: AARP Rewards is back online!

BtW751689 — Thu, 18 Sep 2025 07:06:30 GMT

AARP you need to step up to the plate. Your system malfunction resulted in 17 days that we were unable to fully earn and use our points which is why many of us choose to visit the site. This is over 100,00 lost points. 100,000. Thanks for the 500 points but don't you think you owe us more? Not to mention for 17 days we could not redeem anything even if we played your cat and mouse game of trying to find enough point earning activities. So we did not get a chance to earn our points and we did not get a chance to redeem them. And now the instant wins and sweepstakes are not available either. I guess there is not remedy from AARP for any of these problems.

Re: AARP Rewards is back online!

SummerOnTheWay1 — Thu, 12 Mar 2026 21:19:47 GMT

📎 [Thursday 9/18/25 6:40am ET]

@AARPTeri , Denese @WebWiseWoman [retired IT person] SOLVED "error message" for the "free" 500 points AARP gave to members. Since they are NOT BONUS but part of our MAXIMUM DAILY POINTS, if you were already "maxed" out YESTERDAY (Wednesday 9/17/25) when they became "available" = member has to wait for DATE TO ROLL OVER to 9/18/25. AARP really needs to "hire" her as a Consulting IT Person. Thank you Denese!!! Nicole!

Re: AARP Rewards is back online!

WebWiseWoman — Thu, 18 Sep 2025 11:02:44 GMT

Ha, ha, Nicole... several of us retired "nerds" actually volunteered (= for no pay) to consult/beta test/QA for the entire AARP site portfolio many moons ago but response was 🦗🦗🦗🦗🦗...

Thanks for always being there for everyone; now go clear out all those "no-nos" your daughter shouldn't find when she visits next week 😉

Re: AARP Rewards is back online!

KennethG683811 — Thu, 18 Sep 2025 12:50:27 GMT

I guess they are still working on bringing the Instant Wins and Sweepstakes back, which fuels my initial speculation that this problem was the result of a hack in order to get all the gift cards and rig the sweepstakes

Re: AARP Rewards is back online!

KarenS255844 — Thu, 18 Sep 2025 23:47:24 GMT

MAKEGOOD wasn't recognized I guess because I had already earned points by playing videos.

Re: AARP Rewards is back online!

CarlS721782 — Fri, 19 Sep 2025 00:00:03 GMT

wasn't recognized for me either

Re: AARP Rewards is back online!

JoLo49 — Fri, 19 Sep 2025 08:59:12 GMT

In addition to the 500 bonus points, it would be nice if $10 gift cards for point redemption could be offered to make up for the missing Instant Win games and Sweepstakes.