topic Re: "FULFILLMENT REQUEST FAILED" in Redemption

"FULFILLMENT REQUEST FAILED"

JoLo49 — Sun, 31 Aug 2025 16:33:17 GMT

I am experiencing a new error on the Instant Win games today, and coincidentally, it comes at the end of the month of July.....FULFILLMENT REQUEST FAILED. I hope this is not a preview of what we will experience at the beginning of the new month of August.

Update: The Fulfilment Request Failed on the Instant Win games was experienced again on August 31, 2025. It appears this error is continuing to happen at the end of the month.

Re: "FULFILLMENT REQUEST FAILED"

a170938b — Wed, 30 Jul 2025 08:25:14 GMT

I am experiencing it as well.

Re: "FULFILLMENT REQUEST FAILED"

PineCone112622 — Wed, 30 Jul 2025 08:37:50 GMT

Same here with Instant Win; but I can enter monthly Sweepstakes, that is a relief.

Re: "FULFILLMENT REQUEST FAILED"

tl4106 — Wed, 30 Jul 2025 08:57:58 GMT

After clicking on the instant win free entry method link, a bad request error appears on the screen.

Something wrong with the instant wins right now.

Re: "FULFILLMENT REQUEST FAILED"

AARPConsumerCare — Thu, 31 Jul 2025 13:39:15 GMT

Thank you for reaching out, @tl4106. I'm sorry to hear you got that error on the free entry method. May I know which instant win gave you the error? - Diana G.

Re: "FULFILLMENT REQUEST FAILED"

JoLo49 — Sun, 31 Aug 2025 08:07:24 GMT

The Fulfillment Request Failed error on the Instant Win games was experienced again on August 31, 2025. This is an occurrence that seems to happen at the end of the past 2 months (July & August).

Re: "FULFILLMENT REQUEST FAILED"

KennethY960673 — Sun, 31 Aug 2025 08:22:20 GMT

Confirmation - having problems with the Instant Wins- this early am hours.

Re: "FULFILLMENT REQUEST FAILED"

MariaR654435 — Sun, 31 Aug 2025 11:36:14 GMT

All of them!!!!

Re: "FULFILLMENT REQUEST FAILED"

robin24 — Sun, 31 Aug 2025 12:27:59 GMT

So tired of it all and they expect us to pay for membership when they have a website that has not worked properly in years ??? There is no way they're using qualified tech people, probably college kids doing it for free.

Re: "FULFILLMENT REQUEST FAILED"

shamit — Sun, 31 Aug 2025 13:58:34 GMT

I have the same problem. And the sad thing is they won't be available until Tuesday. I hate to think what will happen tonight for the September Extra Credit.

Re: "FULFILLMENT REQUEST FAILED"

AmyD648127 — Sun, 31 Aug 2025 14:11:14 GMT

I second this... ALL of the instant wins are not working for me either! 😡

Re: "FULFILLMENT REQUEST FAILED"

LisaD194120 — Sun, 31 Aug 2025 15:44:23 GMT

I recently joined AARP. Instant Wins not working, unable to redeem rewards and unable to enter any sweepstakes. I called AARP on 8/25. The representative said the issue will be addressed in 10 days. ☹️ I'm sure that means 10 "business days", so I sit...patiently waiting,

X-ing out the days on the calendar. And yes...I do have a paper calendar. 😊

Re: "FULFILLMENT REQUEST FAILED"

RichardB815971 — Sun, 31 Aug 2025 18:13:33 GMT

@AARPConsumerCare All of them are giving me that message today, August 31.

Re: "FULFILLMENT REQUEST FAILED"

MichelleM50204 — Sun, 31 Aug 2025 21:37:20 GMT

Been alternating between this message and the "taking too long" message since the wee morning hours. At least last month it worked within a few hours of the initial problem for me. Also redeemed for the Papa John's reward a couple hours ago and no email yet.

Re: "FULFILLMENT REQUEST FAILED"

KristBelt — Sun, 31 Aug 2025 23:32:29 GMT

Today is 8/31/2025, and the "Fulfillment Request Failed" is happening on all the instant win games again. Hope it is fixed soon.

Re: "FULFILLMENT REQUEST FAILED"

KristBelt — Sun, 31 Aug 2025 23:34:39 GMT

I am having the same problem.

Re: "FULFILLMENT REQUEST FAILED"

KristBelt — Sun, 31 Aug 2025 23:39:03 GMT

Bath & Body Works, and Columbia, Five Guys, Skechers, Aeropostale, Camping World, and Macy's all have the "Fulfillment Request Failed" error. In other words, all the instant wins available today to play, if they were working.

Re: "FULFILLMENT REQUEST FAILED"

KennethG683811 — Mon, 01 Sep 2025 00:02:52 GMT

Same problem here, but I was able to process my daily entries on the sweepstakes I have been doing this month

Re: "FULFILLMENT REQUEST FAILED"

MicheleW321192 — Mon, 01 Sep 2025 02:00:36 GMT

I revised my earlier post.

‎08-31-2025 10:49 AM

I am having the same problem. (Maybe not the same problem after all.)

The message I am getting is:

Sorry, we are experiencing longer than expected delays in your point redemption. Please check your transaction history in a couple of minutes to confirm if your redemption was successful. Thank you for your patience.

The points are not being deducted and do not show up in the transaction history.

Re: "FULFILLMENT REQUEST FAILED"

rednexsrus — Mon, 01 Sep 2025 09:54:19 GMT

@KristBelt

Don’t bet on it. You will lose