topic Re: Anyone else getting this instant win error message? in Redemption

Anyone else getting this instant win error message?

CeTraveler — Sun, 31 Aug 2025 16:47:59 GMT

An error occurred while processing your request.

Reference #97.f2a5dc17.1756658018.245f0c0d

I've tried to enter on both Chrome and Edge. Same error message, different browser.

It looks like other people are getting a different type of error message when they are trying to redeem points. I'm referring to the instant win free entry method.

Note: not the complete error message. I took out the clickable link.

Re: Anyone else getting this instant win error message?

SereneSeagull — Sun, 31 Aug 2025 17:04:49 GMT

I get a different error message and using app.

Re: Anyone else getting this instant win error message?

MicheleW321192 — Sun, 31 Aug 2025 17:49:58 GMT

The message I am getting:

Sorry, we are experiencing longer than expected delays in your point redemption. Please check your transaction history in a couple of minutes to confirm if your redemption was successful. Thank you for your patience.

Re: Anyone else getting this instant win error message?

ridgeviewfarm — Mon, 01 Sep 2025 14:15:02 GMT

Yesterday (August 31) and still today.

Re: Anyone else getting this instant win error message?

ridgeviewfarm — Mon, 01 Sep 2025 14:15:30 GMT

Still getting it today. Can't they see this????

Re: Anyone else getting this instant win error message?

AARPConsumerCare — Wed, 03 Sep 2025 14:40:54 GMT

ceto11 We began experiencing site issues on August 31. As a precaution, the AARP Rewards site was placed into maintenance on September 1. Please check back periodically for updates on site availability. We apologize for the inconvenience and appreciate your patience. - Christy C.

Re: Anyone else getting this instant win error message?

AARPConsumerCare — Wed, 03 Sep 2025 14:46:48 GMT

Thank you for sharing, @SereneSeagull. AARP Rewards was placed into maintenance. Please check back periodically for updates on site availability. We apologize for the inconvenience and appreciate your patience. - Diana G.

Re: Anyone else getting this instant win error message?

ridgeviewfarm — Wed, 03 Sep 2025 15:49:32 GMT

And it's now September 3.

Re: Anyone else getting this instant win error message?

ridgeviewfarm — Wed, 03 Sep 2025 15:55:04 GMT

The CEO of this company is paid millions of dollars per year, plus benefits. Does she have any clue as to what is going on here, supposedly one of our few benefits?