topic Never Recived My 6 Month Magizine in Redemption

Never Recived My 6 Month Magizine

PatriciaU78036 — Tue, 01 Apr 2025 17:09:03 GMT

I redeemed 30,000 points on 1/20/25 for a 6month subscription to Peoples Magazine whitch stated it would arrive to me by mail in 6-9week that time has pasted and never revive the magazine. I tired e-mailing customercare(at)aarp.org and they were no help just robotic responses with no help. I want the 6month subscription that for the peoples magazine that I ordered and contact information for the company to find out where my magazine and fix the subscription. This Rewards company that is servicing the ARRP Rewards seem to not be responsive and doesn’t care about aarp memebers.

-Pat

Re: Never Recived My 6 Month Magizine

AARPConsumerCare — Thu, 03 Apr 2025 16:57:23 GMT

I am sorry that you did not receive your subscription yet to the People's Magazine, that you redeemed your AARP Rewards points for in January. I can understand how frustrating this can be, Pat. We want to help you with this! If you received the email to confirm the magazine order after you redeemed your points, please check out our Help Center article, on how to contact the vendor directly for assistance on receiving the magazine order, here: https://aarp.info/3yV1zUS If you did not receive the email from AARP Rewards, after you redeemed your points for the magazine order, please send us a Private Message, to further assist you. If you need instructions on how to do that, you can check out our Help Center article here: https://aarp.info/47hWcl7 ~ Diane B.

Re: Never Recived My 6 Month Magizine

PatriciaU78036 — Thu, 10 Apr 2025 16:44:41 GMT

I still Have not received response from aarp customer service or from Diane B. when she sent message to DM Her. I Never Received any E-mail after redeeming the 30,000 point for the 6month subscription to the peoples magazine and only a message thank you for redeeming you point you will receive you subscription in 6-9 weeks.. Well that never happen and i would like my MAgizine that i redeemed for and not all the time wasted by the AARP Reward team not doing anything to get this problem fixed for me and other that have issues with there rewards. Pat

Re: Never Recived My 6 Month Magizine

AARPConsumerCare — Thu, 10 Apr 2025 18:33:34 GMT

@PatriciaU78036 I am sorry you haven't received that magazine subscription. I would like to invite you to reach us via Help Chat at https://help.aarp.org?cmp=SNO-LITHIUM---&socialid=16662070845, or by phone at 1-866-451-6305, so a member of our team can check that redemption for you and make sure you receive it. - Caleb G.