topic Re: technical difficulties galore in Redemption

technical difficulties galore

DesmondC918442 — Thu, 06 Feb 2025 22:17:08 GMT

Anyone experiencing issues watching videos and having their browser switch to Spanish??? Now I can't even log into my account. I'm afraid I have a virus.

Re: technical difficulties galore

AARPConsumerCare — Thu, 06 Feb 2025 23:41:35 GMT

I can understand your concerns, @DesmondC918442, and thanks for bringing this to our attention. You may need to clear your cookies and cache and also update your web browser. Here's a helpful article that will show you how to do this: https://aarp.info/2I3wo4C. If you are still having issues, please send me a private message with your email address, and I'll be happy to assist you further. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7 - Daniela R.

Re: technical difficulties galore

AmelieH596878 — Fri, 07 Feb 2025 00:01:24 GMT

Can you provide a relevant picture or video? I think I can help you solve it

Re: technical difficulties galore

DesmondC918442 — Fri, 07 Feb 2025 10:58:43 GMT

I've done all that. I'm still getting all the errors.

Re: technical difficulties galore

AARPConsumerCare — Fri, 07 Feb 2025 16:53:19 GMT

Let me take a look into your account. When you get a moment, please send me a private message with your email address. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7 - Daniela R.