topic Re: Bought a $500 carnival gift card in Redemption

Bought a $500 carnival gift card

BrittanyL538975 — Mon, 02 Sep 2024 12:55:35 GMT

I bought a carnival gift card $500 and it’s empty $0

Re: Bought a $500 carnival gift card

Karyn8 — Mon, 02 Sep 2024 16:44:22 GMT

That happened to me with a $500 Princess Cruise gift card, same company. I had to do a credit card dispute to get it resolved.

Re: Bought a $500 carnival gift card

AARPConsumerCare — Wed, 04 Sep 2024 19:16:42 GMT

@BrittanyL538975 Thank you for letting us know. Have you had an opportunity to check the transaction history for your card to determine if it was applied to your booking? To receive prompt assistance, please contact the cruise line directly. They can provide comprehensive details about your gift card usage, balance, and how funds were applied to your reservation. For your convenience, please visit Cruise Line Customer Care for their telephone number and, if available, a link to the merchant's website. - Janelle M.