topic Free method of entry not working - Staples Instant Win in Redemption

Free method of entry not working - Staples Instant Win

andrewtoo — Mon, 26 Aug 2024 05:23:54 GMT

@AARPConsumerCare

The link to the Official Rules for the following is not active as shown below. So,

we can't complete the free entry form. See screen shot below.

$100 Staples® eGift Card Instant Win

Can you guys help get this fixed?

Thanks,

AndrewToo

Re: Free method of entry not working - Staples Instant Win

rg54078 — Mon, 26 Aug 2024 13:46:06 GMT

I was able to enter and complete the free entry without any issues.

Re: Free method of entry not working - Staples Instant Win

KellytheBelly — Sat, 31 Aug 2024 01:31:27 GMT

**This Event Has Ended**

@andrewtoo - The Official Rules are now available, here: https://www.aarp.org/content/dam/aarp/rewards/redeem/rules/instantwins/30330-staples-iw.pdf

Re: Free method of entry not working - Staples Instant Win

RenateW69623 — Mon, 26 Aug 2024 17:13:10 GMT

And it's gone again. The link from @KellytheBelly also isn't working. I guess they really want us to waste our points on this.

Re: Free method of entry not working - Staples Instant Win

RenateW69623 — Mon, 26 Aug 2024 17:50:57 GMT

Just discovered that it is available, just not from the page that has the rules for the regular IW. If you click on the backpack icon to get the Staples Instant Win page, then click on the Official Rules link on that page, that will bring up the rules for the Staples IW.

Re: Free method of entry not working - Staples Instant Win

KellytheBelly — Sat, 31 Aug 2024 01:32:22 GMT

**This Event Has Ended**

@RenateW69623 Yes, I've updated the links. 🙂 Thanks for your attentiveness!

@RenateW69623 wrote ‎08-26-2024 01:50 PM:
Just discovered that it is available, just not from the page that has the rules for the regular IW. If you click on the backpack icon to get the Staples Instant Win page, then click on the Official Rules link on that page, that will bring up the rules for the Staples IW.

Re: Free method of entry not working - Staples Instant Win

AARPConsumerCare — Tue, 27 Aug 2024 20:35:56 GMT

@andrewtoo I see the Daily Instant Win Rules are working. We're you able to view them? Please let us know! - Christy C.

Re: Free method of entry not working - Staples Instant Win

andrewtoo — Tue, 27 Aug 2024 21:07:20 GMT

@AARPConsumerCare

Kelly @KellytheBelly already helped us find the "hidden" Official Rules for Staples

Thanks!

Re: Free method of entry not working - Staples Instant Win

Linda2000 — Thu, 29 Aug 2024 02:38:43 GMT

The link is there but every time I click on it, I get "Bad Request" This is happening for all of the instant wins for me today. It happened for some of them yesterday.

Re: Free method of entry not working - Staples Instant Win

AARPConsumerCare — Fri, 30 Aug 2024 14:59:53 GMT

@Linda2000 I'm so sorry you're having trouble! This is a user-specific error caused by your browser. I recommend logging out of your online account at http://http://aarp.org?cmp=SNO-LITHIUM---&socialid=14521235473?cmp=SNO-LITHIUM---&socialid=14521235473 - Close and then restart your Browser - Then log back into aarp.org If you're still unable to access an Instant Win, please let me know. Thanks for being a loyal Rewards user! Jodee R.

Re: Free method of entry not working - Staples Instant Win

Linda2000 — Wed, 04 Sep 2024 01:48:03 GMT

Hi Jodee R,

Thank you for your response. I tried what you suggested, and it did not work. I still get "Bad Request."

Re: Free method of entry not working - Staples Instant Win

AARPConsumerCare — Wed, 04 Sep 2024 12:35:49 GMT

@Linda2000 I'm sorry you're having trouble, however this specific game has ended - The Instant Win Game begins on August 26, 2024 at 9:00 a.m. Eastern Time ("ET") and ends on August 30, 2024 at 5:00 p.m. ET. I recommend periodically making sure you're using the most up to date version of your browser. If I can help with anything else, please let me know! Jodee R.