topic Re: Cannot add AARP card to Apple Wallet in Membership

Cannot add AARP card to Apple Wallet

af9746 — Sun, 09 Nov 2025 17:38:55 GMT

Cannot add AARP card to Apple Wallet I’ve read all the various articles on how to add from App and website, still cannot. Seems to be an issue with AARP. Can someone confirm this is an issue with AARP, and when it will be fixed?

Re: Cannot add AARP card to Apple Wallet

WilliamW520729 — Sun, 09 Nov 2025 18:22:07 GMT

Same issue here.

Re: Cannot add AARP card to Apple Wallet

om8437 — Mon, 10 Nov 2025 01:32:28 GMT

I’m experiencing the same thing. I open my card, tap on the add to apple wallet button and nothing happens. Any resolution?

Re: Cannot add AARP card to Apple Wallet

AARPConsumerCare — Mon, 10 Nov 2025 19:55:21 GMT

I'm sorry to hear you're having trouble adding your card to the Apple Wallet, @af9746. Send us a private message or visit https://aarp.info/3epCObA to contact us by chat, text, or phone, and we'd be happy to help you with troubleshooting the problem. - Brandon C.

Re: Cannot add AARP card to Apple Wallet

AARPConsumerCare — Mon, 10 Nov 2025 20:09:42 GMT

I can understand how frustrating this can be, @WilliamW520729. Please follow the steps in our article to add your AARP membership card to your Apple Wallet: https://aarp.info/3wNUP9M for further assistance, please reach out in a private message. - Diana G.

Re: Cannot add AARP card to Apple Wallet

AARPConsumerCare — Mon, 10 Nov 2025 21:24:20 GMT

So sorry to hear you're having trouble as well, @om8437. I've sent you a private message, so we can get started with some troubleshooting. - Christy C.

Re: Cannot add AARP card to Apple Wallet

ru5010 — Mon, 10 Nov 2025 22:41:21 GMT

Same problem. Your article solutions do not work. Computing over 40 years! No Safari, Firefox, AARP App, nada. Do not be in denial or cutting and pasting. This is broken and it is your file it appearts that is the issue. Safari reports cannot download the file which should be a decent clue for your starting point.

Re: Cannot add AARP card to Apple Wallet

ru5010 — Tue, 11 Nov 2025 04:53:45 GMT

It just worked from the AARP app. Someone fixed something. Thanks.