topic Unable to Add Spouse as Secondary Member in Membership https://community.aarp.org/t5/Membership/Unable-to-Add-Spouse-as-Secondary-Member/m-p/2634579#M1857 <P>&nbsp;I just joined AARP and entered my spouse as a secondary member on the application. I get an error message saying "<SPAN><EM>Sorry, the secondary member name must not match the primary member name. Please enter a different name.</EM>"&nbsp; &nbsp;I've tried calling to get him added, but the call volume is very high and was told to call back later.&nbsp; Is there any way to get online help?</SPAN></P><P>&nbsp;</P><P><EM>Update:</EM></P><P><EM>I talked with a Live Agent on Chat and she was able to add my husband to my account.</EM></P> Mon, 20 Oct 2025 17:55:40 GMT DawnR2110 2025-10-20T17:55:40Z Unable to Add Spouse as Secondary Member https://community.aarp.org/t5/Membership/Unable-to-Add-Spouse-as-Secondary-Member/m-p/2634579#M1857 <P>&nbsp;I just joined AARP and entered my spouse as a secondary member on the application. I get an error message saying "<SPAN><EM>Sorry, the secondary member name must not match the primary member name. Please enter a different name.</EM>"&nbsp; &nbsp;I've tried calling to get him added, but the call volume is very high and was told to call back later.&nbsp; Is there any way to get online help?</SPAN></P><P>&nbsp;</P><P><EM>Update:</EM></P><P><EM>I talked with a Live Agent on Chat and she was able to add my husband to my account.</EM></P> Mon, 20 Oct 2025 17:55:40 GMT https://community.aarp.org/t5/Membership/Unable-to-Add-Spouse-as-Secondary-Member/m-p/2634579#M1857 DawnR2110 2025-10-20T17:55:40Z