topic Power Bank AARP42944 Won't work in Membership

Power Bank AARP42944 Won't work

HankPajari — Sat, 16 Aug 2025 19:15:38 GMT

It appears that the charging port was not populated. When you plug in the charging cord it does not appear to do anything and when you look at the receptacle it is only a plastic hole with no electrical contacts. Of course the charging light does not come on.

Re: Power Bank AARP42944 Won't work

GailL1 — Sun, 17 Aug 2025 01:35:37 GMT

Hey, @HankPajari

Where was the device made? 🤓

Re: Power Bank AARP42944 Won't work

AARPConsumerCare — Tue, 19 Aug 2025 14:48:04 GMT

HankPajari I'm sorry to hear you received a defective Charging Port. We're happy to send out a replacement. I've sent you a private message, so we can work on this. - Christy C.

Re: Power Bank AARP42944 Won't work

HowardT271828 — Thu, 11 Sep 2025 01:39:38 GMT

The battery I have does have contacts in the charging port, however they are badly bent so that they are up against the smaller side of the micro plug. I went in with a sharp pointed tool and bent them towards the larger flat side of the plug. I then plugged in a micro connector and the red light started to blink indicating the battery was charging. Missing and bent contacts is a sign of really bad manufacturing with poor (or no) quality control. The sheet says it was made in China. Good luck everyone!

Re: Power Bank AARP42944 Won't work

AARPConsumerCare — Thu, 11 Sep 2025 15:46:33 GMT

HowardT449437 I'm sorry to learn you received a damaged Power Bank. Please send us a private message, so we can gather some additional info. If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Christy C.