topic Re: CHAT availability in Membership

CHAT availability

VirginiaG951238 — Mon, 12 May 2025 21:54:36 GMT

I believe I have a simple question but have waiting one hour for the CHAT which states it is open 24 hours! I bought a coupon for Princess cruise line, although can not find any documents. My simple question is where do I find on line in the website the rewards I have purchased thus far???

Re: CHAT availability

BtW751689 — Tue, 13 May 2025 04:32:33 GMT

You might want live chat which is M-F 8 AM-8 PM EST. Even those hours chat may not be available but keep trying.

Re: CHAT availability

AARPConsumerCare — Tue, 13 May 2025 19:22:24 GMT

VirginiaG951238 I'm sorry you weren't able to reach us via chat. Our chat team is available Monday through Friday, 8 a.m - 8 p.m. ET. You can view your AARP Rewards redemptions starting at the Rewards homepage, then clicking on Transaction History in the upper right of the screen. From there, you'll click on Redemptions to view your redemption history. Also, you can learn more about when your gift card will arrive here - https://aarp.info/3llQSny - Christy C.