topic Membership Renewal in Membership

Membership Renewal

GregoryM802786 — Tue, 28 Jan 2025 16:29:41 GMT

I signed up for Automatic Renewal back in October 2024. I just received a Renewal Statement in the mail telling me to select a payment option and send in a check for my renewal expiring in April 2025. I logged into my account, but I cannot find any indication that I have Automatic Renewal, and when I hit the Renew button at the top of the web page, all I get is "HTTP ERROR 431".

I saved a copy of my Automatic Renewal Terms showing that I have authorized charges in April 2025 and 2026 for my AARP Membership Dues. Please confirm if I do have Automatic Renewal on my account.

Gregory Mills

Re: Membership Renewal

AARPConsumerCare — Wed, 29 Jan 2025 00:43:05 GMT

Hi Gregory. I'd be happy to check your membership automatic renewal status for you. Please send us a private message with your address, so we can locate your account. Visit https://aarp.info/47hWcl7 for instructions on how to enable private messages. I hope to hear from you soon! - Brandon C.

Re: Membership Renewal

GregoryM802786 — Wed, 29 Jan 2025 16:45:19 GMT

I followed your instructions several times, including logging out and back in. When I reach the My Settings/Preference page, I do not see the Private Messenger tab. The other tabs in your example are there.

Re: Membership Renewal

AARPConsumerCare — Wed, 29 Jan 2025 16:52:38 GMT

Thanks for letting me know, Gregory. You can also contact us by clicking the chat bubble on the bottom right of the page or call us at 1-888-687-2277. - Brandon C.