topic Re: Trivia and Promo Codes Not Recognized in General Help

Trivia and Promo Codes Not Recognized

LadyOfTheHouse — Sat, 25 Oct 2025 00:56:10 GMT

This week, I have tried unsuccessfully to enter the trivia code 100 pts. and the promo code 50 pts. from the emails I received. I have made possibly 4 attempts for each and they are continually deemed "not recognized".
Your correction of this error will be greatly appreciated. I have tried on both Edge and Chrome.

Re: Trivia and Promo Codes Not Recognized

SummerOnTheWay1 — Sat, 25 Oct 2025 14:01:30 GMT

[Saturday 10/25/25 10:01am ET]

@LadyOfTheHouse , hopefully by now the CODES did work for you.

Just a quick post to say mine just WORKED!!!

I use Chrome.

Take care,

Nicole!

➡️[***

@LadyOfTheHouse wrote:
This week, I have tried unsuccessfully to enter the trivia code 100 pts. and the promo code 50 pts. from the emails I received. I have made possibly 4 attempts for each and they are continually deemed "not recognized".
Your correction of this error will be greatly appreciated. I have tried on both Edge and Chrome.

Re: Trivia and Promo Codes Not Recognized

LadyOfTheHouse — Sat, 25 Oct 2025 18:08:39 GMT

Tried again today. Both worked. Thank you 👍🏽

Re: Trivia and Promo Codes Not Recognized

SummerOnTheWay1 — Sat, 25 Oct 2025 18:11:29 GMT

[10/25/25] You are welcome @LadyOfTheHouse !!! Nicole 💛

➡️[***

@LadyOfTheHouse wrote:
Tried again today. Both worked. Thank you 👍🏽

Re: Trivia and Promo Codes Not Recognized

LadyOfTheHouse — Sat, 25 Oct 2025 18:28:53 GMT

Sadly, it's happening again. Enterered the latest code today and again code is not being recognized.

Re: Trivia and Promo Codes Not Recognized

SummerOnTheWay1 — Sat, 25 Oct 2025 20:22:58 GMT

[Saturday 10/25/25]

@LadyOfTheHouse , you do know IF you have MAXED OUT or IF the points from a CODE will take you over your max for that day = you have to wait for the NEXT day.

Anyway, I DONOT have anymore codes until Tuesday when the NEXT Rewards Newsletter arrives via email.

Take care,

Nicole!

➡️[***

@LadyOfTheHouse wrote:
Sadly, it's happening again. Enterered the latest code today and again code is not being recognized.

Re: Trivia and Promo Codes Not Recognized

LadyOfTheHouse — Sun, 26 Oct 2025 03:24:24 GMT

That may be the cause however, the previous unrecognized submissions were accepted. I'll try again tomorrow. Thanks again for your input. Enjoy your days. 🕊

Re: Trivia and Promo Codes Not Recognized

SummerOnTheWay1 — Sun, 26 Oct 2025 05:22:01 GMT

[10/26/25]

You are welcome my friend @LadyOfTheHouse !!! Nicole. 💛

➡️[***

@LadyOfTheHouse wrote:
That may be the cause however, the previous unrecognized submissions were accepted. I'll try again tomorrow. Thanks again for your input. Enjoy your days. 🕊

Re: Trivia and Promo Codes Not Recognized

SereneSeagull — Sun, 26 Oct 2025 13:51:28 GMT

Try using the app and see if same result. I’ve noticed a few differences good and bad in using app versus web based on some things at different times.

Re: Trivia and Promo Codes Not Recognized

AARPConsumerCare — Mon, 27 Oct 2025 18:40:08 GMT

Were you able to get the code to work, @LadyOfTheHouse. If you're still having trouble with the code please send us a private message with your name and mailing address, and we'd be happy to check your AARP Rewards account and help you with redeeming the code. Thanks for being part of AARP Rewards! - Brandon C.

Re: Trivia and Promo Codes Not Recognized

LadyOfTheHouse — Mon, 27 Oct 2025 20:58:59 GMT

I just entered it again and it was accepted. Thank you for your interest. 👍

Re: Trivia and Promo Codes Not Recognized

LadyOfTheHouse — Mon, 27 Oct 2025 21:00:15 GMT

I truly appreciate your suggestions of help. Thank you, again. 🤗