topic Re: Points for playing in General Help

Points for playing

PatrickF752163 — Tue, 08 Apr 2025 01:16:26 GMT

Since 4/3 I have played over 3,000 points playing AARP member games but never get awarded any points for playing. A pop up appears telling me "there is technical trouble, try again later." Of course I never get this notice until I have completed the game. I am wondering if this is a common problem and wondering what, if anything, can be done to correct this.

Re: Points for playing

BtW751689 — Tue, 08 Apr 2025 05:00:06 GMT

Excited to see points for hurdle and sudoku. Sadly the sudoku points went awol. Yes I can complain but how many people does it take to inform them their own site games don’t reward?

Re: Points for playing

AARPConsumerCare — Tue, 08 Apr 2025 17:13:52 GMT

PatrickF752163 Thanks for letting us know this is going on. Please send us a private message with your name, mailing address, and email address used on your Rewards account, so we can look into this right away. If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Christy C.

Re: Points for playing

AARPConsumerCare — Tue, 08 Apr 2025 17:57:08 GMT

I understand you're not getting points for playing Sudoku. Sometimes points may not be awarded for a few reasons, like maxed out daily points, or activity not complete. You can learn more here -https://aarp.info/2TdQSxo - If you believe you are missing points, please send us a private message, so we can check on this. If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Christy C.