topic Re: How to remove messages from AARP website inbox in General Help

How to remove messages from AARP website inbox

sr2368 — Sat, 25 Nov 2023 15:42:50 GMT

Subject pretty much says it. I don't see any option for removing/deleting these messages. I am using the Chrome browser.

Thanks,

Scott

Re: How to remove messages from AARP website inbox

Rehoguy — Mon, 01 Apr 2024 15:32:35 GMT

Same question. Don't see any way to delete. Wondering if the oldest messages will automatically delete over time. Will begin to track. Thanks.

Re: How to remove messages from AARP website inbox

GailL1 — Mon, 01 Apr 2024 17:23:00 GMT

Are you talking about post you make on THIS community site under whatever subject - ? No you cannot AFTER there have been replies to your original post or your reply to a post.

Are you talking about what shows up in your email or private messages - then YES, you control that by your personal selections in your SETTINGS.

Re: How to remove messages from AARP website inbox

AARPConsumerCare — Thu, 04 Apr 2024 14:19:31 GMT

Hi @ johnnewton01, you can delete messages one at a time as you read them, or in bulk from your Inbox. Here are the steps to delete a private message:

1. Sign in to the community.
2. Click the message count or envelope icon to go to your Private Messages Inbox.
3. To delete a single message, click the message to view it and then click Delete.
4. To delete all messages, click the Options menu (or the 3 dots located the top left-hand side in top of the messages)and click Delete All.

For more information, please visit: https://community.aarp.org/t5/help/faqpage?cmp=SNO-LITHIUM---&socialid=13075023887 - Diana G.

Re: How to remove messages from AARP website inbox

Sterg27 — Fri, 14 Mar 2025 16:34:53 GMT

There is no delete button no trash can icon and no 3 dots.

Re: How to remove messages from AARP website inbox

AARPConsumerCare — Fri, 14 Mar 2025 17:03:30 GMT

Hello Sterg27, the 3 dots to delete all messages will appear under "Inbox". When you open a private message, the "Delete" button will show under the message, next to the "Reply" button. I'd recommend you to use a different browser if those options aren't showing for you. Based on previous feedback, Chrome works best. - Diana G.

Re: How to remove messages from AARP website inbox

lb4822 — Mon, 14 Apr 2025 00:57:34 GMT

If you are on your phone, swipe right on the email you want to delete.

FYI - The suggestions above don't work as there are no "3 dots" or a delete option when using a Chrome browser as suggested.

Re: How to remove messages from AARP website inbox

AARPConsumerCare — Mon, 14 Apr 2025 23:42:01 GMT

Let me clear that up, @lb4822. The website inbox is different from the community inbox. To delete the private messages from the community inbox, please click the message count or envelope icon to go to your Private Messages Inbox. To delete a single message, click the message to view it and then click Delete. To delete all messages, click the option's menu (or the 3 dots located the top left-hand side in top of the messages) and click Delete All.

Unfortunately, you cannot delete the messages from the website inbox. Those messages are articles and information that we shared with our members. Those message will disappear on their own. For more information, I invite you to visit our FAQ page: https://community.aarp.org/t5/help/faqpage?amp;socialid=13075023887&cmp=SNO-LITHIUM---&socialid=16698104262. If you need anything else, please don't hesitate to reach out. - Daniela R.