topic Re: AARP Mail opt out. in General Help

AARP Mail opt out.

LaurenE986639 — Wed, 19 Feb 2025 02:14:51 GMT

AARP, please opt me out of all physical mail subscriptions, including the magazine. Since there's no easy way to opt out online and I can't call customer service right now, I'm putting this request here.

Re: AARP Mail opt out.

AARPConsumerCare — Wed, 19 Feb 2025 14:58:25 GMT

Hi @LaurenE986639, thank you for reaching out! I can adjust your mailing preferences, please send me a private message with your name and mailing address. Or reach out via chat or text, here's how: https://aarp.info/3epCObA - Diana G.

Re: AARP Mail opt out.

DanJ427447 — Thu, 20 Feb 2025 16:09:31 GMT

How do I send you my name and mailing address privately to opt out?

Re: AARP Mail opt out.

AARPConsumerCare — Thu, 20 Feb 2025 19:19:14 GMT

Hi DanJ427447. Visit https://aarp.info/47hWcl7 for directions on how to enable private messages or contact us through chat or text. Visit https://aarp.info/3epCObA for our contact information. - Brandon C.

Re: AARP Mail opt out.

DanJ427447 — Thu, 20 Feb 2025 19:37:31 GMT

What do I do if I don't have the Private Message option? All I have is the following:

Re: AARP Mail opt out.

AARPConsumerCare — Thu, 20 Feb 2025 19:41:26 GMT

If you're having trouble enabling private messages you can also reach out to us via chat, text, or phone, DanJ427447. Please visit https://aarp.info/3epCObA for directions on how to contact us. - Brandon C.

Re: AARP Mail opt out.

DanJ427447 — Thu, 20 Feb 2025 19:47:16 GMT

I calle them. They told me to call Optum RX. When I called them, it went blank. They gave me a bunch of phone numbers: 1-800-344-3232 and 1-800-356-3477. They referred me to the fraud department who said they couldn't help. The chat just says offline.

Re: AARP Mail opt out.

AARPConsumerCare — Thu, 20 Feb 2025 19:53:00 GMT

We are more than happy to help you with stopping AARP mail, DanJ427447. Please call us at 1-888-687-2277, or text us at 1-833-259-2277, or click the chat bubble on the right side of the website page to chat with us online. We look forward to hearing from you, so we can help you with stopping the mail. - Brandon C.

Re: AARP Mail opt out.

DanJ427447 — Thu, 20 Feb 2025 20:24:10 GMT

The chat remains offline with the icon below, and when i call they tell me I have been selected for a special offer or something like that.

Re: AARP Mail opt out.

AARPConsumerCare — Fri, 21 Feb 2025 16:57:45 GMT

Hi DanJ427447. Please be sure you are dialing 1-888 and not 1-800 when calling our toll-free number. The 1-800 number is not an AARP number and will give you a message about special offers. Please call our number 1-888-687-2277. We are open Monday through Friday, 8 a.m. — 8 p.m. ET. Our chat hours are the same, if you're seeing the chat offline during our open hours you may try opening the website through a different internet browser. I hope that helps. - Brandon C.