topic Re: Website issues in General Help

Website issues

GaPeach72 — Tue, 21 Jan 2025 19:08:40 GMT

What on earth is going on with the website today? I've been logged out three times, some of the pages are blank and some pages freeze up.

Re: Website issues

jserramcorder — Tue, 21 Jan 2025 19:43:52 GMT

latest maintenance is not working. Notice the cover story on their newsletter talking about AI in the workplace? Maybe this is their story. And no way to comment on it.

Re: Website issues

GaPeach72 — Tue, 21 Jan 2025 20:52:17 GMT

Ok, thank you. I thought maybe my IPAD was acting goofy.

Re: Website issues

AARPConsumerCare — Wed, 22 Jan 2025 23:48:14 GMT

I'm sorry to hear you had issues with our website, @GaPeach72. Please clear your cookies and update your browser before you try again. Here are the steps if needed: https://aarp.info/2I3wo4C - Diana G.

Re: Website issues

GaPeach72 — Thu, 23 Jan 2025 03:48:48 GMT

Ok, thank you.

Re: Website issues

AARPConsumerCare — Thu, 23 Jan 2025 16:50:34 GMT

You're welcome, @Rebecca2004. For further assistance, please send us a private message. Thank you! - Diana G.

Re: Website issues

bd14843104 — Fri, 08 Aug 2025 15:52:40 GMT

Want to report a problem with the website. Following up on an email I received, I'm trying to learn about volunteer opportunities near me. I'm on a PC using the Chrome browser.

From this page:
https://createthegood.aarp.org/volunteer-search/?keywords=&postal_code=33703

I click on More Details> for an item and it goes to a blank page, for example:
https://createthegood.aarp.org/opportunity-details.163561/

I inquired of the CHAT and it said to clear browsing data and update and restart Chrome. That did not help. I tried Edge browser. Same results.

Seems like it needs fixing.

Re: Website issues

AARPConsumerCare — Fri, 08 Aug 2025 19:03:15 GMT

Hi @bd14843104, I'm sorry to hear you're having trouble accessing the Create The Good volunteer opportunities. I have checked the links you shared, and I was able to access the information after clicking "More Details". Are you interested in a specific program? I can provide their contact information. - Diana G.