topic Rewards Issue in General Help

Rewards Issue

AnneB167119 — Tue, 21 Jan 2025 23:10:33 GMT

When I logged into the AARP website and got into the * AARP REWARDS tab, the You have MAXed out fo the day appeared and I am not able to watch any videos for Rewards or Claim any rewards because it claims that I am MAXed out for the Day. I have already cleared history and cache. Thanks.

Re: Rewards Issue

Therapist4u — Wed, 22 Jan 2025 01:12:51 GMT

Hi @AnneB167119

You’re not alone....see this ongoing discussion:

https://community.aarp.org/t5/AARP-Rewards-Connect/The-opposite-of-improvement/m-p/2587988/highlight/true#M7266

& one here:

https://community.aarp.org/t5/Earn-Activities/Staying-Sharp-Activities-shows-I-have-done-them-all/m-p/2588047/highlight/true#M5044

Hope it gets better...& soon!

Take care ~Allen

Re: Rewards Issue

jserramcorder — Wed, 22 Jan 2025 02:39:49 GMT

fixed now, use it before it fails again...

Re: Rewards Issue

AARPConsumerCare — Thu, 23 Jan 2025 14:26:46 GMT

@AnneB167119 Thanks for reaching out! Yes, if you're receiving that message in error, we suggest that you Clear your cookies and cache - Log off and back in, then attempt the activity one more time - Consider using an Incognito window. If you're still getting the message, please reach out in a private message, so we can take a look. We appreciate your AARP Rewards loyalty. Jodee R.