topic How do I enable 2 factor or multifactor authentication on my AARP login in General Help

How do I enable 2 factor or multifactor authentication on my AARP login

RobW142529 — Tue, 23 Jul 2024 01:51:24 GMT

How do I enable 2 factor or multifactor authentication [ Microsoft authenticator or Google authenticator ] on my AARP login. Currently it sends a text to my cell phone but I'm wondering if there is a way to setup one of the authenticator apps that has an ever changing one time code.
Microsoft authenticator or Google authenticator is what I use for other accounts when available. https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc
Thanks for your assistance!

Re: How do I enable 2 factor or multifactor authentication on my AARP login

AARPConsumerCare — Wed, 24 Jul 2024 18:26:04 GMT

Great question, @RobW142529. The multifactor authenticator we currently use to secure our members accounts is through text message only. Here you'll find an article with the steps: https://help.aarp.org/s/article/rewards-verification?cmp=SNO-LITHIUM---&socialid=14197088719 - Diana G.

Re: How do I enable 2 factor or multifactor authentication on my AARP login

harrys191242 — Tue, 22 Oct 2024 20:31:47 GMT

This is unfortunate, and outdated. SMS is the least desirable 2FA solution currently available (other than not using 2FA at all.) AARP should seriously consider upgrading to either TOTP, hardware keys, or (ideally) passkeys for more robust security

Re: How do I enable 2 factor or multifactor authentication on my AARP login

StevenP539492 — Tue, 17 Feb 2026 00:28:41 GMT

Time for AARP to catch up in this area.