topic Re: Technical website issue: How can I remove red AARP horizontal bar on website? in General Help

Technical website issue: How can I remove red AARP horizontal bar on website?

jeanbean50 — Fri, 09 Feb 2024 02:48:03 GMT

Since today, the red AARP horizontal bar on every page no longer stays at the top of the page but moves when I scroll down through the page. It is blocking portions of each page. Is there a way to make the red bar stationary at the top of the page? It's annoying. I think Chrome just updated today so it probably has to do with that browser. Thank you.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

nctarheel — Fri, 09 Feb 2024 05:41:51 GMT

It is sort of doing the same thing with Firefox, a browser which I NEVER BUT NEVER have issues with AARP'S web site. I believe it is NOT the browser but something fouled up at this web site.

I found that if you move the screen and wait a couple of seconds, the red line re-positions itself in the correct place.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

mrdrod87 — Fri, 09 Feb 2024 11:38:22 GMT

Same problem here, also using Chrome. I think it's poor web design. Hopefully they fix it soon, since the games are almost unplayable as it is.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

Skipperl — Fri, 09 Feb 2024 13:44:33 GMT

Same here, cleared cache and whatnot, no change, happening on two different computers. Rebooted, re-logged in, no help

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

MaryK60871 — Fri, 09 Feb 2024 13:55:20 GMT

Yeah, I have been having the same issue and it's annoying. I even tried disabling my adblockers to see if it would stop and it didn't. I hope they fix this soon, because like others said, playing the games right now is just impossible.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

reneem335680 — Fri, 09 Feb 2024 13:58:46 GMT

Ditto! I'm ready to give up on aarp games. I can't see the whole game. Not fun anymore.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

fashiondol — Fri, 09 Feb 2024 14:00:23 GMT

Having the same problem. Not just one task bar, now two task bars. Searching for a different game that is free. What a bummer.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

cw34293 — Fri, 09 Feb 2024 16:41:55 GMT

I am having the same problem and I'm using the Firefox browser.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

lisaann22 — Fri, 09 Feb 2024 18:29:47 GMT

tried this several times and this did not work for me

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

mspitz09 — Fri, 09 Feb 2024 19:43:22 GMT

i use a website that blocks ads and it doesn' help with this problem. Seemed to be fixed a few months ago and now it's back. Love to play games but this is so annoying and the website keeps changing from games to benefits and it's all over the place.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

mspitz09 — Fri, 09 Feb 2024 19:44:09 GMT

I'm with you. This is so frustrating. Is anyone at AARP website listening to us???

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

cynthiam722433 — Sat, 10 Feb 2024 18:13:48 GMT

Same here. It covers part of the Word Wipe game when I try to play it. Very frustrating!

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

cynthiam722433 — Sat, 10 Feb 2024 18:16:15 GMT

I tried that and it seemed to work, but then when I move the page just a little to see all the game, the red bar is back.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

davidscott1 — Sat, 10 Feb 2024 19:25:37 GMT

I am having the same problem and tried to get help with AARP chat. They offered to share my screen with them that I refused outright. Total waste of time. This is the second time of asking for help with games, the other was the nag screen on marjon(?) and the same lack of understanding.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

chappy208 — Sun, 11 Feb 2024 01:28:06 GMT

I am having the same issue -hopefully someone is monitoring these community chats and will get it straightened out!!

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

bigdog9 — Mon, 12 Feb 2024 15:15:41 GMT

NOONE MONITURES THE SITE ,ITS ALL ABOUT THE MONEY ,ADS POPUP EVERYWHERE,BOARDERS BLOCK THE GAME SITES...IM STOPPIN MY MEMBERSHIP TOTALLY.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

AARPJanelleM — Mon, 12 Feb 2024 20:35:53 GMT

@jeanbean50 @chappy208 @davidscott1 @cynthiam722433 @cw34293 @fashiondol @MaryK60871 @mspitz09 @reneem335680 @bigdog9 @Skipperl @mrdrod87 @lisaann22 @nctarheel Hey everyone- thank you for reporting this issue. Our team is aware and working to get it resolved as soon as possible. You can try turning off ad blocking software as this has helped some users. Please check out this thread for more info: https://community.aarp.org/t5/Games-Talk/AARP-Games-Red-Bar-Website-Header/m-p/2538107#M4448

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

AARPConsumerCare — Mon, 12 Feb 2024 22:21:36 GMT

Hi Skipper! We are aware of the issues and are working to correct it. Turning off the ad blocker resolves the issue, and turning it back on resurfaces it. -Sue J

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

AARPConsumerCare — Mon, 12 Feb 2024 22:30:05 GMT

Hi Mary. I'm sorry about the inconvenience. Our Internet Team is aware of the issue and is working to get it resolved as soon as possible. If you have any questions, I'm always here to help. - Stephen K.

Re: Technical website issue: How can I remove red AARP horizontal bar on website?

iam222w622 — Mon, 19 Feb 2024 16:43:07 GMT

Yes, me too! It makes playing Word Wipe even harder!