topic Re: Not Receiving Points in General Help

Not Receiving Points

design1 — Thu, 05 Mar 2026 22:04:16 GMT

Have not received points for completing member crosswords for the past 2 weeks. I contacted AARP vis the chatbot & they were going to award me 600 points. Haven't seen them posted.

Re: Not Receiving Points

dk4579305 — Thu, 05 Mar 2026 23:25:08 GMT

I am having the same issue, but so tired of this happening that I am also too upset to want to report this anymore. The robot tells me I might not be logged in, but of course I am.

Re: Not Receiving Points

drlindamc — Mon, 09 Mar 2026 13:02:28 GMT

Same thing happened to me at least 3 times last week. Seems to have been fixed now, as I did get points for 2 crosswords I did over the weekend

Re: Not Receiving Points

drlindamc — Mon, 09 Mar 2026 14:21:15 GMT

I I too didn’t get points for 3 crossword puzzles on 2 days between 2/27-3/5/26. I just spoke to the AARP Rewards people & they gave me my 450 points on Adjustments (I didn’t remember there was an Adjustments choice under Transactions; they reminded me of that). So, be sure you check your Adjustments!