topic Can’t redeem points at all for sweepstakes in General Help

Can’t redeem points at all for sweepstakes

AJY9000 — Tue, 24 Feb 2026 23:24:42 GMT

I keep getting an error when I submit points for sweepstakes. It’s been happening over the last couple of weeks.

Re: Can’t redeem points at all for sweepstakes

WW393731 — Wed, 25 Feb 2026 06:46:59 GMT

i am a new member and got this message the first day. I reached out for help and got put on the 10 day escalation list Friday will be the ten days, I do not expect miracles and I probably will have to terminate my membership and get a refund if this is how they treat their members.

Re: Can’t redeem points at all for sweepstakes

SereneSeagull — Wed, 25 Feb 2026 12:59:08 GMT

Contact the CEO, at HQ in DC. Might get a better look-see, if that was the pathway people went.

Re: Can’t redeem points at all for sweepstakes

Wheresthebeef — Wed, 25 Feb 2026 23:38:32 GMT

Just a forewarning. I was unable to redeem for 122 days until it was fixed. Good luck.

Re: Can’t redeem points at all for sweepstakes

Wheresthebeef — Wed, 25 Feb 2026 23:41:47 GMT

That 10 day thing is a bunch of crap. I was told 5 or 6 times about the 10 day thing until I finally got a response. Then the problem continued anyway.

Re: Can’t redeem points at all for sweepstakes

AJY9000 — Sun, 01 Mar 2026 02:40:13 GMT

Guess I will get it fixed or not when I can. The main things are not the sweepstakes, but it was disconcerting. Thanks for the replies.