topic Re: More New Videos Not Rewarding Points in Earn Activities

Re: More New Videos Not Rewarding Points

AARPJessicaT — Tue, 31 Mar 2020 19:27:01 GMT

@JoLo49 Yes, we're looking into this!

Re: More New Videos Not Rewarding Points

cd4482 — Wed, 01 Apr 2020 17:12:56 GMT

I just played 8 'daily' not new videos. Only 1 credited. Waste of time.

Re: More New Videos Not Rewarding Points

AARPAnneH — Wed, 01 Apr 2020 17:51:27 GMT

@cd4482 - here to help. I was able to see that 2 videos have been credited for a total of 600 points. What videos did you watch?

Re: More New Videos Not Rewarding Points

andrewtoo — Sun, 12 Apr 2020 17:48:01 GMT

I had a couple of videos fail to give me points today. Strange for me, I usually get points when I watch a video. I had a video fail to give me credit yesterday also, but, I keep count of my points earned any given day and I maxed-out yesterday and today anyway.

Re: More New Videos Not Rewarding Points

JoLo49 — Sun, 12 Apr 2020 20:38:23 GMT

Hi @andrewtoo

Happy Easter!

This has been a recurring issue for me for many months.

Today I also watched a couple videos at the top of my Earn page and did not get the points either.

JoLo49