topic Re: Why only Fitbit in Earn Activities

Re: Why only Fitbit

FaithC170856 — Tue, 07 Jan 2020 19:24:57 GMT

If that is the case the website needs to be updated to say only Fitbit. Right now Garmin is included. That is not fair to us who refused to get a Fitbit. The website has false information. As you see below it states Garmin as a supported device.

As stated on the website

Supported Devices

We sync with all of the major fitness trackers: Fitbit, Garmin, Misfit, as well as Apple Health (which comes with iPhones and Apple Watches).

Why only Fitbit

ann1959 — Fri, 04 Nov 2016 20:52:31 GMT

I have vivofit from Garmin. Why only fitbit. I really dont think it fair to only use on brand. I love my garmin. I walk 5 mile a day and I can't get points. This is **bleep**

Re: Why only Fitbit

mamabear68 — Sat, 19 Nov 2016 22:52:39 GMT

I also have VivoFit from Garmin and have the same question.

Re: Why only Fitbit

SRekasi — Fri, 10 Mar 2017 22:17:06 GMT

Me, too. It was a gift. I wasn't able to afford the more expensive one, and if AARP is all about saving money, then I would think they would include all fitness bits. But, I suspect there may be advertising support going on for the one special brand.

Re: Why only Fitbit

Epster — Tue, 14 Mar 2017 12:34:22 GMT

I don't have either, but I walk 4.8 miles 5 times a week. I could track that on my Nano Ipod, but I don't. Still, if I could, I'd use that Nano to get R4G points.

I suspect the reason AARP allows only one brand of fitness tracker to be used to earn points is that Fitbit pays them to be promoted via R4G.

Re: Why only Fitbit

LexiandMaxMom — Sun, 11 Jun 2017 01:11:29 GMT

Agree with everyone here. I too have Garmin Vivofit and it's linked to 'myfitnesspal' which works well for me. I do 8-10,000+ steps every day--and I cannot log them here. Unfair.

Re: Why only Fitbit

p415282a — Sun, 11 Jun 2017 23:16:58 GMT

I was wondering the same thing. I have tried to connect but cant find out how.

Re: Why only Fitbit

AARPTeri — Mon, 12 Jun 2017 21:36:53 GMT

@LexiandMaxMom et. al.

The mission of the program is to help enrich the lives of our members by awarding reward points for completing fitness milestones as well as participating in the quizzes and tools on the AARP.org website. At this time we are only able to track fitness milestones via our partnership with Fitbit. We are in the process of exploring program integration with some of the other popular fitness devices so that we can expand this point earning opportunity.

Re: Why only Fitbit

b120324h — Wed, 21 Jun 2017 20:29:50 GMT

Yeah, I have Vivofit & just got a garmin fenix Chronos (saved for it a long time 😉 We need Love too!

Re: Why only Fitbit

j307090l — Thu, 22 Jun 2017 19:11:05 GMT

I have had a Fitbit for about 5 months now and just realized it is waterproof. all the employees where I work got one from the company to encourage a healthy life style. I run a couch to 5K with my students so it helps me track our progress.

My granddaughter has a similar tracker, she paid the a lot less than mine and it does more than mine. I think if it does what you need it to do, it does not matter what the brand name is. I would have not bought a fitbit, but since it was given to me, I enjoy it.

Re: Why only Fitbit

whimsysong — Tue, 02 Jan 2018 14:24:24 GMT

I also have a Garmin. It is much better than a Fitbit I had previously. I would like to be a part of your fitness program. Please expand your program to include Garmin devices.

Re: Why only Fitbit

KevinH543372 — Thu, 01 Mar 2018 23:11:08 GMT

AARPTeri - Any update on when Garmin will be added to Rewards for Good? Sounds like a lot of members (including me) that are serious activity trackers like Garmin.

Re: Why only Fitbit

Soosietyrell — Thu, 02 Aug 2018 02:45:07 GMT

Any updates on this topic? I really don’t want to buy a Fitbit just to get points when there are many other good fitness trackers out there

Re: Why only Fitbit

VickiM68 — Tue, 07 Jan 2020 19:32:51 GMT

@Soosietyrell

We know this is important to our members and are actively working to bring on new devices.

Re: Why only Fitbit

HeatherN946173 — Wed, 06 Feb 2019 23:30:04 GMT

I have a Garmin and I am a new member. Please expand to include GARMIN!!!

Re: Why only Fitbit

FaithC170856 — Tue, 07 Jan 2020 19:18:23 GMT

you are suppose to connect to your Garmin. I am having the same problem. The instructions online say click on sync fitness tracker, but it is no where to be found! I have even sent in screen shots and the only thing I am told call in. It is very hard for AARP to send correct instructions in an email. I am not going to waste my time on calling. I would say someone has to update the website. It should not be this hard to do.

Re: Why only Fitbit

FaithC170856 — Tue, 07 Jan 2020 19:19:40 GMT

From experience don't buy a Fitbit. They are a waste of money. They are lucky to last a year if that. It is not worth the hassle or money. You would waste of a lot of your time chatting, email or talking to them on the phone.

Re: Why only Fitbit

AARPCaroline — Fri, 10 Jan 2020 02:06:09 GMT

@FaithC170856 On the "Earn" page (https://www.aarp.org/rewards/earn/), you'll see a heart icon and "Sync a fitness tracker" on the right hand side of the page. Here's a direct link to that page: https://www.aarp.org/rewards/earn/#selectDevice. Hope this helps!

Re: Why only Fitbit

kanakanakman — Sat, 15 Feb 2020 06:34:53 GMT

i have a fitbit - none of your directions work - even the direct link is a failure - been trying for over an hour - with two different browsers and then with my iphone - the described "sync" appears on zero of these - will try to call in tomorrow

Re: Why only Fitbit

ness23456 — Tue, 18 Feb 2020 11:04:23 GMT

Exactly who is in charge of AARP'S web presence? There are so many issues with your sites its a waste of time to come here.

The current issue is my Fitbit that syncs with everyone (UHC, Renew Active, etc) but NOT with AARP. Don't send any instructions or screenshots. Fix the problem. I can see AARP has permissions on Fitbit's site but NOTHING is synced to AARP. Again, all other non-AARP sites sync. And I've tried three different browsers.

Is there any way AARP can compensate us for all the time we waste trying to work with your sites? I am retired and have the time but dealing with your sites is raising my blood pressure and alarming my doctor.